Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Danielle
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Great! Super easy to transfer my data and set up. Awesome experience!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 18, 2024
Hi Danielle, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are thrilled to hear you are loving your new device and found the transfer of data to be so easy to get you going with your new phone. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Daniela
from Manalapan, NJ
Expertise:Intermediate
Verified Purchase:Yes
Loving my new phone. Would love to see more improvements with Bixby but appart from that is a great phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 31, 2024
Hey Daniela, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear you are having such a wonderful experience with your new device. We have provided a link to an article to perform a reset of Bixby if you are continuing to experience anything out of the ordinary. We have also shared links to the full device manual and the Samsung Support Team to help you have the best possible experience with your phone. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Cris G
Verified Purchase:Yes
wish there was a way to fully remove AI from camera without having to use pro mode.
Response from Samsung USBy R&R Team, December 19, 2024
Hi there Cris G, we appreciate your feedback on your Samsung Galaxy S24+. We are happy tohear you are overall pleased with the usage of your new phone. We would love nothing more than to help you troubleshoot the camera and the ways Galaxy AI may be interacting with your usage. We have provided a link to the full device manual to assist you with the camera and Galaxy AI settings. We have also shared a link to the Samsung Support Team if you would like one on one assistance with adjusting the settings of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: MaineMan
from Standish, ME
Expertise:Intermediate
Verified Purchase:Yes
I upgraded my wife's and my Galaxy S20+ for Xmas, and we are both impressed by the speed, the battery life, the sound is better, and we have way more storage space. I'm sure we will discover more improvements as time goes on, but we are both very impressed with our new phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
from Philadelphia,Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Great phone, more than enough storage. Very fast processing.
I would recommend this to a friend!
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Njemy
Expertise:Expert
Verified Purchase:Yes
This cellphone is great with lots of storage space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22+ to the S24+ Upgrade ..... Nice Step Up!
on January 11, 2025
Posted by: ArchKing
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
S22+ to the S24+, not a big step but with the trade-in very well worth it!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Aydashtee
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone. Great functionality. Lots of space. Exceptional battery life
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US