Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Sjma
from Southeast
Expertise:Intermediate
Verified Purchase:Yes
Loving the new phone. Easy transfer from my 2020fe.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Terry Workman
from Owasso
Expertise:Intermediate
Verified Purchase:Yes
I really love this phone. It's the nicest phone I ever had it does everything I want.
I would recommend this to a friend!
Design
5
Written by a customer while visiting Samsung US
Posted by: Andy
from California
Expertise:Expert
Verified Purchase:Yes
Great product exceeding all expectation and meeting my needs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Wow laa
Verified Purchase:Yes
When you scroll up and down on text page it is not as smooth as you expected. Stuttering
Performance
3
Response from Samsung USBy R&R Team, October 7, 2024
Thanks for reaching out to us! We always welcome the opportunity to hear from our loyal customers. We see that you reached out concerning the Galaxy S24+. The Galaxy S24+ is designed with a 120Hz adaptive refresh rate to provide smooth scrolling and a more responsive user experience. This feature adjusts the refresh rate based on the content being displayed, ensuring fluid motion when navigating through menus, apps, or web pages. If you're experiencing lag while scrolling, it might help to check whether the adaptive refresh rate is active and ensure no background processes are consuming too much memory. To adjust your refresh rate, go to Settings and select Display. Tap on Motion Smoothness, and then choose your desired option. You can also check for system updates or restart your device to see if that resolves the lag. Check out the link attached for more options to help keep your phone from slowing down. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Brianb
Verified Purchase:Yes
Phone is great. The user needs more help to fully use all the capabilities of the phone.
Written by a customer while visiting Samsung US
Posted by: Old Mechanic
from Richmond, VA
Expertise:Expert
Verified Purchase:Yes
Great Special price with excellent trade-in price for my S20 Ultra. Easy wireless transfer of data and factory reset in order to return my trade-in in the same box. Fast acknowledgement of receipt of trade-in.
The Phone itself has more features than this old man will ever use. I haven't used it long enough to explore all of them.
I always use the Otterbox Defender Pro Case to ensure that this phone will pass muster for trade-in when the time comes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
love the s24+! smooth performance, amazing screen, great battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: William
Verified Purchase:Yes
Great phone and amazing battery. Camera is also very good.
Written by a customer while visiting Samsung US