Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Brandon
from Salem, VA
Expertise:Expert
Verified Purchase:Yes
Great upgrade, really liking the new features. Havent been able to explore fully yet, but i have no complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nate
from MN
Expertise:Intermediate
Verified Purchase:Yes
I love every feature with this phone. It really takes technology to the next level with its AI features which are a must have to make life very easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Goutham
Verified Purchase:Yes
The battery life is horrible. I don't use the phone much. No social media or Snapchat. One 15 mins call per day and the battery needs to be charged daily. My s20 plus would go without charging for 3 days. Same usage pattern.
Response from Samsung USBy R&R Team, September 23, 2024
Thank you for sharing your feedback with us, Goutham. We noticed that you reached out to review the Galaxy S24+. The Galaxy S24 and S24+ are equipped with an intelligent battery that provides extended game time, watch time and overall usage time. In comparison to their predecessors, the Galaxy S24 is fitted with a 4000mAh (typical) battery, which is 100mAh more than the Galaxy S23. Similarly, the Galaxy S24+ features a 4900mAh (typical) battery, providing an additional 200mAh compared to the Galaxy S23+. Please note that battery life may be impacted by factors such as device settings, environmental conditions, and individual usage patterns. Understanding these factors and adjusting the settings can help optimize battery usage and prolong its lifespan. You can refer to the attached links for options to enhance your phone's battery life. If this persists after taking these steps, please do not hesitate to contact Samsung Support. - Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Garden Grove, CA
Expertise:Expert
Verified Purchase:Yes
No words to describe how happy I am especially the awesome trading and way bigger storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alex
from Chicago, Illinois
Expertise:Intermediate
Verified Purchase:Yes
everything is beautiful and seamless. I'm upgrading from S20+ and this is definitely good upgrade. SW is smooth and HW feels and looks great. Samsung has done good work with this HW. BTW, I got in on a day when there was a deal on this and so for the price I paid, this is simply awesome. I don't see any flaw on it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
asdasd
on September 23, 2024
Posted by: asdasd
A E I U UAU USADUSAUDSA HDUSAJDASDHjasDJKASDJdjjjj
Written by a customer while visiting Samsung US
Posted by: Jhansen145
from Rockledge FL
Expertise:Intermediate
Verified Purchase:Yes
Well made and easy to use. Really fast and a fantastic upgrade from my S9. Great battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Consistent galaxy user feeling disappointed
on September 25, 2024
Posted by: Sunny
Verified Purchase:Yes
Need the SD card slot. A smaller size similar to the s10 would be better
Response from Samsung USBy R&R Team, September 30, 2024
We appreciate you taking the time to share your feedback with us, Sunny. Your feedback is always appreciated as we continue to make improvements. We noticed you reached out to share your thoughts on the Galaxy S24+. Store it all with 256GB and 512GB options. Or go for 128GB on Galaxy S24. Most on-device direct translating is handled on the device itself. Edit Suggestions within the Gallery are also handled on-device. Most other features requiring a network connection utilize the cloud in some way. We noted your concerns about not having an SD card slot and we appreciate you sharing your thoughts regarding this. If you have any further concerns or inquiries, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US