Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: dtfg
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Its a little thicker than my wifes S21+.
Works great, but cant figure out how to do Samsung cloud storage, and features.
Everything is always overridden by Google and Android programs.
Samsung needs to help us.
I didnt get it to transfer all the contacts and photos over from my old phone. What a job that was, and still missing stuff.
Samsung, please develop your own OS and save us from GOOGLE !
Works great, but cant figure out how to do Samsung cloud storage, and features.
Everything is always overridden by Google and Android programs.
Samsung needs to help us.
I didnt get it to transfer all the contacts and photos over from my old phone. What a job that was, and still missing stuff.
Samsung, please develop your own OS and save us from GOOGLE !
I would recommend this to a friend!
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Liz690
from Coachella , California
Expertise:Intermediate
Verified Purchase:Yes
It's been a great phone . I really enjoy the features it has . Especially the split screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelming screen brightness and battery
on September 6, 2024
Posted by: Anonymous
from United States
Expertise:Expert
Verified Purchase:Yes
After owning an S21 Ultra, and knowing the screen brightness specs, I assumed that this screen would be a big upgrade in terms of brightness. However, I've been disappointed both by the aggressiveness of adaptive brightness and the lacking maximum brightness in view of the towering claims.
Battery life is passable, but I'd hoped for better from a brand new device.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, September 6, 2024
Thanks for the outreach, Mark. We appreciate you leaving your candid feedback on the Galaxy S24+. The Galaxy S24+ is designed to provide a top-of-the-line gaming experience with its high-visibility display. The display technology ensures that you can fully immerse yourself in your favorite games, delivering vibrant colors and crisp details that bring virtual worlds to life. It's not just about the visuals; it's about the experience - whether you're exploring vast virtual landscapes or engaging in fast-paced action, the display delivers stunning visuals that elevate your gaming experience to new heights. The battery of the Galaxy S24+ is tailored to support extended gaming sessions. It's engineered to keep you powered through hours of gameplay without the worry of running out of battery. We noted your concerns about the brightness and the battery life. If you are experiencing a shorter battery life on your device, check out the link for options to help optimize your battery life. Again, we appreciate you taking the time to share your thoughts with us. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Nae2
Verified Purchase:Yes
I love my galaxy 24+ it's light weight and nice design.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Michael
from CA
Expertise:Expert
Verified Purchase:Yes
Excellent phone! It performed way beyond my expectations. Top notch quality and reliability. That was what I was looking for in a phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Sk SK
Expertise:Intermediate
Verified Purchase:Yes
Best ever handset , like it very much. Samsung means 100% gararuntee & quality
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Tiff
Verified Purchase:Yes
Review of Samsung 24 Plus:
So far, I’m really enjoying the camera, which was one of the main reasons I chose this phone. However, I do have two critiques. First, the voice-to-text feature doesn’t always transcribe my words accurately, which can be frustrating when I’m trying to send text messages. Second, the brightness control could use some improvement. In dark settings, I prefer to lower the brightness to avoid straining my eyes, but it doesn’t seem to get dim enough, which can cause discomfort during use.
On the positive side, I love the variety of emojis and the GIF feature
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Dennis
from California
Expertise:Expert
Verified Purchase:Yes
Great phone. Great camera. Great battery. Great build quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US