Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Josh
Expertise:Intermediate
Verified Purchase:Yes
just had it for few days but so far so good. Very nice and solid phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Dubious upgrade
on August 16, 2024
Posted by: ITsupport
from California
Expertise:Intermediate
Very much like my last Samsung S22+ 5G. Most parts are a bit better, outdoor screen performance is much improved, camera seems about the same. One problem is the phone cannot stay locked in your pocket. There are bugs in the software that were not there in the S22+. The phone constantly dials numbers and takes screen shots. There are setting that are recommended to address this issue but they DO NOT WORK.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for getting in touch. The S24 series phones are equipped with new AI features to enhance daily productivity, large displays ideal for gaming and web browsing, and ample storage capacity for all your apps, files, photos, and videos. Additionally, the Galaxy S24 Ultra boasts S Pen functionality for taking notes in Samsung Notes or composing messages and emails. Your phone already includes a feature to prevent pocket dialing. Find out how to keep your screen inactive and shield it from accidental touches by clicking the link below. If this persists after troubleshooting, please reach out to us at Samsung Support.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: HHOO
from NYC
Expertise:Intermediate
Verified Purchase:Yes
This phone disappointing me so much due to I can’t exit an app every time that I’m done using it. Especially the google apps.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 17, 2024
Thanks for reaching out! We appreciate you taking the time to share your feedback. It seems you are reaching out about the S24+. If your apps are not responsive, we recommend checking to make sure your phone is up to date with the latest software. If your apps continue to freeze or crash, even after updates, there are several things you can try to resolve the problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and checking for additional updates are all steps that may help. For more troubleshooting options, please refer to the attached link. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=Clearing%20the%20app%20cache%2C%20checking,all%20things%20that%20may%20help.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000736/#:~:text=Clearing%20the%20app%20cache%2C%20checking,all%20things%20that%20may%20help.
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: David T
from Texas
Expertise:Expert
Verified Purchase:Yes
I love the new design. I am really enjoying it. I am a big fan of samsung phones but this one is very special
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome new features it was a gift for my husband
on August 18, 2024
Posted by: Brandy
from Ga
Expertise:Expert
Verified Purchase:Yes
Awesome I love samsung's ai and other new features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Harry
from Carrollton
Expertise:Intermediate
Verified Purchase:Yes
Love the form factor, flat screen and minimal bezel. Feel great in the hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: OzarkChris
from Ozarks
Verified Purchase:Yes
Very nice phone, good price and good trade-in value. First time with unlocked phone, but was really easy.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Upgraded from the Samsung S20 Ultra to Samsung 24+. Honestly, I do not see much of a difference in the two phones. I was excited to get the online limited color options, the sage green l. Once the phone arrived I was disappointed to see the color was a few shades darker than white.
Phone is good, I do not notice any difference. Fee different camera options but basically the same phone.
Disappointed on the limited edition color that was a big letdown.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US