Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: John R
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Efficient process to order and receive new phone. Migration process was easy and slick. New phone is wonderful!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good
on July 28, 2024
Posted by: Adrian
Bought this like a year ago and still good. Except one thing, mobile data, when I turned it on its not on on until I turn it back off and then on and it's working. Do t know why it's like that, please fix this.
Response from Samsung USBy R&R Team, July 29, 2024
We appreciate you letting us know how you feel about the Galaxy S24+, Adrian. We always love to hear from our valued customers. Your feedback is important so that we can continue to improve our products and services. We're happy to hear that overall you are satisfied with your device, and we strive to ensure that all our customers have a great experience with our products. I will be attaching a link below to help you troubleshoot your mobile data. This troubleshooting guide should provide you with the steps and information you need to resolve what you are experiencing. If you have any further concerns or questions, don't hesitate to reach out to us at Samsung Support. Our team is here to assist you and provide you with the support you need. Thank you again for choosing Samsung, and we hope to continue serving you with the best products and services. - Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/ (mobile data)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/ (mobile data)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jusin
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
Got an S24+ a few weeks ago
Huge step up from my s8 that I held onto as long as possible
Still finding all kinds of new features
Nothing I'd deem as a true necessity but all very helpful
As for my old phone I feel samsung makes a product that lasts
The only reason I upgraded was because a lot of people aren't supporting that version of android anymore and my phone wouldn't upgrade past Android 9 without practically doing a factory reset, my point is I hope to get 7 years out of this phone too
Huge step up from my s8 that I held onto as long as possible
Still finding all kinds of new features
Nothing I'd deem as a true necessity but all very helpful
As for my old phone I feel samsung makes a product that lasts
The only reason I upgraded was because a lot of people aren't supporting that version of android anymore and my phone wouldn't upgrade past Android 9 without practically doing a factory reset, my point is I hope to get 7 years out of this phone too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vivek
from Indianapolis
Expertise:Expert
Verified Purchase:Yes
I've had a s23 uptra before, and I feel the s24 plus camera is a let down.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R Team, September 13, 2024
Thank you for contacting us, Vivek. We appreciate your feedback on the Galaxy S24+. The camera in the S24+ allows you to capture incredible detail with its ProVisual engine. You can snap high-resolution pictures that will look great for years to come, thanks to the 50MP multi-camera system, where each lens is a powerhouse. We recommend trying out advanced camera settings like ProMode to help enhance your experience with your camera. Pro Mode gives you all the control of a professional camera. Again, we appreciate you providing your honest feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Greg
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Great display, nice interface and fast operation. Solid build quality and feels great in my hand. Each Galaxy version gets a little better each update.
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Christian
from Cheyenne, WY
Expertise:Intermediate
Verified Purchase:Yes
Glad I switched to a Samsung phone. It was seamless switching my previous phone data. And the phone have a great camera and fast with no lag
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Butler County, Kansas
Expertise:Expert
Verified Purchase:Yes
I really like the smoothness of the display and the long battery life. The cameras are also really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Gfds
from Baltimore, MD
Expertise:Expert
Verified Purchase:Yes
Phone is built bulky and doesn't fit comfortably in hand or pockets. Unfortunately to have the quality cameras, you must get this size. Would have preferred the non-plus option had I known how cumbersome it would be.
No, I would not recommend this to a friend.
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US