Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: KimB
Expertise:Beginner
Verified Purchase:Yes
I have been using the Galaxy brand for a while. Samsung seems to do a very good job with their phones! Way to go Samsung! S24 plus!😊
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kali
from Kentucky
Verified Purchase:Yes
Absolutely love this phone no issues yet out of it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Nick N
from Los Angeles
Verified Purchase:Yes
I wanted to replace my old Samsung S21 ultra and decided to go with the S24+. I immediately noticed a much faster phone. the battery also lasts a lot longer. I am happy with this phone.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Las Vegas, NV
Expertise:Expert
Verified Purchase:Yes
This phone is everything! the pictures in photo and video are beautiful, the design is very nice! I'm super happy, I still haven't had time to explore the functions, but without a doubt, this phone is worth every penny I pay for it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ely G
Verified Purchase:Yes
Love the battery on it. Love the extra memory. Overall very satisfied with the device and the price I got it for.
Written by a customer while visiting Samsung US
Posted by: Susie
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Love this phone , the camera is awesome !! Thanks Samsung for another great devise !!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Teja
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Everything, looks good but i am feeling something is missing like previous generations when it is in hand.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Queen Bee
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Have had difficulty with apps and switching over. Colors are not as vibrant as on my S21. Already starting to overheat after 2 weeks. Definitely not impressed with the new phonem
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, June 18, 2024
Good day Queen,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device at its optimal operating temperature. If you would like further assistance after reviewing the resources that have been provided, please do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device at its optimal operating temperature. If you would like further assistance after reviewing the resources that have been provided, please do not hesitate to reach out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US