Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Average customer rating
3.6 out of 5
3.6
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
26
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
12
59%of customers recommend this product. 
(
24 out of 41
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
The real deal
on January 3, 2025
Posted by: Dionysius
from Mesa Arizona
Expertise:Intermediate
Amazing phone with sleek design, extremely durable screen. Not surprised samsung is the real deal!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2025
Hey there Dionysius, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 with us. We couldn't be happier to hear howpleased you are with the appearance and durability of your new device. We hope you have also found the time to explore all of the amazing Galaxy AI features and enhanced camera on your device. We have provided a link to the full device manual to help you in this discovery, and to the Samsung Support Team if any questions arise as you explore all of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
01/1125
on January 11, 2025
Posted by: Bill
from Ripley TN
Expertise:Intermediate
Verified Purchase:Yes
My transaction went very smooth on both the purchase and the return.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
phone quality
on January 19, 2025
Posted by: Leo Yung
Verified Purchase:Yes
Excellent cellphone, very smooth with operation and easy to carry.
Response from Samsung USBy R&R Team, January 23, 2025
Hi there Leo Yung, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are thrilled to hear how pleased you are with the usage and portable nature of your new phone. We hope you find time to explore the full capabilities of your new device incuding the features of Galaxy AI. We have provided a link to the full device manual to help you with the discovery and another link to the Samsung Support Team to answer any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice upgrade
on March 1, 2025
Posted by: Alfaman
Expertise:Intermediate
Verified Purchase:Yes
While this is said to be a minor upgrade from last year's model, the speed and display seem much improved
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Value
on March 3, 2025
Posted by: DKRLodi
Verified Purchase:Yes
Excellent cellphone for the price. Has all the features I needed.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 7, 2025
Hey there DKRLodi, we appreciate you sharing your thoughts about your Samsung Galaxy S24. We are thrilled to hear that you are finding this device to be so excellent and have all of the features you need on a daily basis. We have provided a link to the full device manual to help you discover the additional features of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best choice
on March 8, 2025
Posted by: Ceci Valencia
from Illinois
Expertise:Expert
Verified Purchase:Yes
The best purchase I ever made, I grabbed for a gift, my sister will love me for life ;)
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Showing 49-54 of 54 results 
<< 1 ... 3 4 5 6 7