Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
26
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
12
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Posted by: Zena
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Just the right size and features are good. Like new way to circle it and find it quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cadet
from Arizona
Expertise:Expert
Verified Purchase:Yes
Great smartphone - excellent trade-in allowance - easy setup including watch 7 using smart switch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, Secure Folder on OneUI 6.1 could use work
on July 24, 2024
Posted by: Alex
from Colorado
Expertise:Expert
Verified Purchase:Yes
My only main gripe (and this is software, not hardware) is that Secure Folder leaves open the apps page as if it is its own app. It's a minor annoyance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awsome camera and AI editting photos.
on July 1, 2024
Posted by: akasia
Expertise:Beginner
I took a photo at night for stars and I don't need any special camera. Only galaxy 24 ultra is good enough took a picture. That is so awsome picture for night scene.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
1 owner hands on
on June 25, 2024
Posted by: Rachel
from st louis
Expertise:Beginner
Remote access terminated.Mamager apps are terminated return to brand new zero trusted devices
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 25, 2024
Thank you for contacting out to us concerning your S24, Rachel. We want to ensure you that we are always here to assist. We would like to look into a resolution for what you are experiencing. In order to further assist you with this, we will need to aquire some more information about your experience. Please reach out to us at Samsung support so that we can get started! -Kelvin
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Insufficient equipment
on June 20, 2024
Posted by: Tony
It doesn't come with a charger? I mean really.......
Response from Samsung USBy R&R Team, June 20, 2024
We're pleased to hear from you today, Tony. We are always here to help. We want to make sure that your device comes with everything that we include in the box. The Galaxy S24 box includes your S24, (1) data cable, and (1) ejection pin. You can find this information is present on the device page under the "What's in The Box" section. If this is not correct, we would like you to contact us at Samsung support so that we can further assist you with this. -Kelvin smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Basic but important features missing from phone
on June 12, 2024
Posted by: MATBUYS
from Gig Harbor, WA
Expertise:Intermediate
My whole family got new 2024 Samsung phones, including the S and the Ultra. We've had these phones for six months, and FOR ALL 2024 SAMSUNG PHONES there is NO TALK-TO-TEXT FEATURE, and I also don't have to get notifications unless I go looking for them. NO LOCK SCREEN OR BADGE NOTIFICATIONS. I hate this!! I have been telling Samsung for six months with no fix. Because of this, I miss important and time-sensitive information. If I had known this, I would have gotten another phone.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, June 13, 2024
Howdy Matbuys,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby gives you control over various functions and native services of your Galaxy, so that you can now enjoy Galaxy's diverse features in an intuitive and convenient way. You can say, "Hi Bixby, text Matt dinner will be late tonight." Rest assured that Bixby will send your message to your recipient as intended. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose how to sort your notifications. From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. Or choose which notifications are allowed on the Lock screen. From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Show content: Show notifications in the Notification panel.
* Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. You can also change the style and additional settings for your notifications. From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: * Brief: Enable customization of your notifications. - Apps to show as brief: Choose apps to show as brief notifications. - Edge lighting style: Choose a style of edge lighting for notifications. - Color by keyword: Choose custom colors for notifications containing keywords that matter to you. - Show even while screen is off: Choose whether to show notifications even when the screen is turned off. For your convenience, I have included a link to your device manual below for your easy access. If you would like any further assistance or if you would like to share any additional feedback with us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/apps/bixby/
https://www.samsung.com/us/support/answer/ANS00076739/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Bixby gives you control over various functions and native services of your Galaxy, so that you can now enjoy Galaxy's diverse features in an intuitive and convenient way. You can say, "Hi Bixby, text Matt dinner will be late tonight." Rest assured that Bixby will send your message to your recipient as intended. You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. From Settings, tap Notifications > App notifications, and then tap to enable notifications for individual apps. You can also choose how to sort your notifications. From Settings, tap Notifications > Sort notifications, and then choose to sort by priority or time. Or choose which notifications are allowed on the Lock screen. From Settings, tap Notifications > Lock screen notifications, and then tap to enable the feature. Tap an option to customize: * Show content: Show notifications in the Notification panel.
* Hide content: Do not show notifications in the Notification panel. * Show content when unlocked: Show notification content when the screen is unlocked. * Notifications to show: Choose which notifications to show on the Lock screen. You can also change the style and additional settings for your notifications. From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: * Brief: Enable customization of your notifications. - Apps to show as brief: Choose apps to show as brief notifications. - Edge lighting style: Choose a style of edge lighting for notifications. - Color by keyword: Choose custom colors for notifications containing keywords that matter to you. - Show even while screen is off: Choose whether to show notifications even when the screen is turned off. For your convenience, I have included a link to your device manual below for your easy access. If you would like any further assistance or if you would like to share any additional feedback with us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/apps/bixby/
https://www.samsung.com/us/support/answer/ANS00076739/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Laina
Verified Purchase:Yes
Photos are amazing, use is easier, phone size is just right. Overall great phone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US