Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
26
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
12
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Posted by: Jackie
from New York
Expertise:Intermediate
Verified Purchase:Yes
So far so good. I purchased the phone less than a month a go to replace a S22 that I lost. I noticed that it's definitely faster than the S22. There is a better quality of photos, compared to the S22. I love the different shades of purple so I got the cobalt violet, but it's actually to dark for my taste.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nina
Verified Purchase:Yes
I love my new phone! It's gorgeous and fast and I have no regrets.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Avinash
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Just make sure you get the right screen protector for the fingerprint scanner. Regular ones dont work as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Hoof
Verified Purchase:Yes
Im very disappointed samsung still doesnt give charging blocks. My S22 replacement was denied because the battery was "ruined" by aftermarket chargers. The official charging block prices are offensive.
S10/s21/s22+/and s24 none included a charger...where are these landfills full of chargers? I haven't seen an "extra" in years
Response from Samsung USBy R&R Team, October 1, 2024
Thanks for reaching out, Hoof. We always love hearing from our valued customers. We see that you reached out to share your review of the Galaxy S24. The S24 package includes a USB Type-C data cable to connect the smartphone to the charger plug. USB-C is the most common type of charger for smartphones and other mobile devices, allowing for high-speed data transfer and power flow, and it charges your phone more quickly. The USB-C cable is also reversible, meaning it can be plugged in either way and used across Samsung Galaxy devices, ensuring compatibility with older chargers. Samsung believes that gradually removing charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and remove any pressure that consumers may feel towards continually purchasing new chargers with new phones. Samsung is trying to eliminate unnecessary waste of resources by prioritizing compatibility between product components, and through these efforts, Samsung is committed to providing the best possible experiences for our Galaxy customers. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
I just needed to get a new virgin phone got a refurbished
Written by a customer while visiting Samsung US
Posted by: Michael
from TN, USA
Expertise:Intermediate
Verified Purchase:Yes
Great phone at a moderate price. Needed an upgrade from a 5 yr old phone, and wanted to stay with Android OS, but not spend a fortune. After some research, the S24 seemed like the best mix of features at a reasonable price, plus 7 yrs of updates included.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung
from St Lucie
Expertise:Intermediate
Verified Purchase:Yes
Phone was picked up on time at store and I am enjoying it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Battery and performance are slower than old phone
on October 8, 2024
Posted by: fdiaz
from Cleveland, Ohio
Expertise:Intermediate
Verified Purchase:Yes
I had an S21+5G and found that the S24's battery life and performance fell short. I noticed that the S24 is slower, and I am finding myself waiting for things to load and a longer response time. Maybe I have a setting wrong? Otherwise, it is comparable and works fine.
Written by a customer while visiting Samsung US