Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
26
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
12
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Posted by: Jackie
from New York
Expertise:Intermediate
Verified Purchase:Yes
So far so good. I purchased the phone less than a month a go to replace a S22 that I lost. I noticed that it's definitely faster than the S22. There is a better quality of photos, compared to the S22. I love the different shades of purple so I got the cobalt violet, but it's actually to dark for my taste.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jhh1
Expertise:Expert
Verified Purchase:Yes
Replaced my wife's S9 (which is still a great phone). The S24 has so much more to offer, it was time to upgrade. Easy transfer over, up and running in about 30 min.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New purchase
on August 29, 2024
Posted by: James
Expertise:Intermediate
I had Galaxy a32 5g for 3 years and was mostly satisfied, bur ruined it in the pool, so went with another carrier and got the s24. Mostly satisfied except for loss of headphone jack, and would have thought at this price a charger would be included, Seems a bit stingy, now I've got to buy more cables.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
We would like to extend our gratitude for taking the time to reach out to us, James. Your review is highly valuable to us as we strive to make ongoing improvements. We noticed that you contacted us regarding the S24, and we are thrilled to learn that you are pleased with your experience with the S24. The S24 comes equipped with exceptional features, such as the Interpreter feature. With Interpreter, live conversations can be instantly translated on a split-screen view, allowing individuals standing opposite each other to read a text transcription of what the other person has said. This feature even operates without the need for cellular data or Wi-Fi. Additionally, for messaging and other applications, Chat Assist can help perfect conversational tones to ensure that communication sounds as intended, whether it's a polite message to a coworker or a succinct and engaging phrase for a social media caption. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. If you have any further concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible "Upgrade"
on August 28, 2024
Posted by: Fender
from Home
Expertise:Expert
Would have kept my old S7 if I knew the hassles of "upgrading". Apparently S24 cannot download all info and apps from S7. Pop-up ads from Samsung ruin my ability to go to phone and use without being intruded upon by phone mfg. DO NOT BUY!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 1, 2024
We appreciate you reaching out to share your experience with us. Our goal is to provide our customers with the best experience possible with our products and services. We see that you reached out to share your thoughts on the S24. The S24 Ultra is a gaming master, thanks to a powerful processor, an efficient heat dissipation system, a high-visibility display, and a long-lasting battery that powers you through your favorite mobile games. With advanced performance comes advanced gaming tools, like ray tracing, which brings shadows and reflections to life in gameplay graphics. If your experiencing pop up ads, check out the link attached to help get rid of the pop-ups. If this persists, please reach out to Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00084982/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00084982/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: MP97
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Exactly as I ordered! Works great and I can really tell the difference between the S24 and my previous S20 FE 5G. The size is also very comfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alvedus
from Grand Prairie, TX
Expertise:Intermediate
Verified Purchase:Yes
Over-the-top phone for all uses. The integration of Galaxy AI, with the cameras and One UI, make it a complete wonder to every kind of customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on August 9, 2024
Posted by: NickName
from AZ
Works pretty well. Pictures are not as great, but videos are. Latest update seems to have messed up the UI and I have to restart the phone almost every day. How can I fix this?
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: MARGIE R
from ALLENTOWN, P.A
Expertise:Expert
Verified Purchase:Yes
I LOVE MY PHONE! SOON, I WILL BE UPGRADING TO S24ULTRA :)
PS: 7 PEOPLE AT HOME, 6 ALL HAVE IPHONES, ALL 6 HAVE PROBLEMS WITH THEIR IPHONES!! GUESS WHO DOESN'T HAVE PROBLEMS W/HER SAMSUNG GALAXY S24 ANDROID PHONE??? MEEEEEEEEEEEEEEEEEEE :) <3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US