Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
26
4 Stars
7
3 Stars
5
2 Stars
4
1 Star
12
59%of customers recommend this product.
(
24 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Cobalt Violet
Customer Rating
5
Awesome, Secure Folder on OneUI 6.1 could use work
on July 24, 2024
Posted by: Alex
from Colorado
Expertise:Expert
Verified Purchase:Yes
My only main gripe (and this is software, not hardware) is that Secure Folder leaves open the apps page as if it is its own app. It's a minor annoyance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cadet
from Arizona
Expertise:Expert
Verified Purchase:Yes
Great smartphone - excellent trade-in allowance - easy setup including watch 7 using smart switch
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zena
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Just the right size and features are good. Like new way to circle it and find it quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MARGIE R
from ALLENTOWN, P.A
Expertise:Expert
Verified Purchase:Yes
I LOVE MY PHONE! SOON, I WILL BE UPGRADING TO S24ULTRA :)
PS: 7 PEOPLE AT HOME, 6 ALL HAVE IPHONES, ALL 6 HAVE PROBLEMS WITH THEIR IPHONES!! GUESS WHO DOESN'T HAVE PROBLEMS W/HER SAMSUNG GALAXY S24 ANDROID PHONE??? MEEEEEEEEEEEEEEEEEEE :) <3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on August 9, 2024
Posted by: NickName
from AZ
Works pretty well. Pictures are not as great, but videos are. Latest update seems to have messed up the UI and I have to restart the phone almost every day. How can I fix this?
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Alvedus
from Grand Prairie, TX
Expertise:Intermediate
Verified Purchase:Yes
Over-the-top phone for all uses. The integration of Galaxy AI, with the cameras and One UI, make it a complete wonder to every kind of customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MP97
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
Exactly as I ordered! Works great and I can really tell the difference between the S24 and my previous S20 FE 5G. The size is also very comfortable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New purchase
on August 29, 2024
Posted by: James
Expertise:Intermediate
I had Galaxy a32 5g for 3 years and was mostly satisfied, bur ruined it in the pool, so went with another carrier and got the s24. Mostly satisfied except for loss of headphone jack, and would have thought at this price a charger would be included, Seems a bit stingy, now I've got to buy more cables.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, September 1, 2024
We would like to extend our gratitude for taking the time to reach out to us, James. Your review is highly valuable to us as we strive to make ongoing improvements. We noticed that you contacted us regarding the S24, and we are thrilled to learn that you are pleased with your experience with the S24. The S24 comes equipped with exceptional features, such as the Interpreter feature. With Interpreter, live conversations can be instantly translated on a split-screen view, allowing individuals standing opposite each other to read a text transcription of what the other person has said. This feature even operates without the need for cellular data or Wi-Fi. Additionally, for messaging and other applications, Chat Assist can help perfect conversational tones to ensure that communication sounds as intended, whether it's a polite message to a coworker or a succinct and engaging phrase for a social media caption. The Galaxy S24 Series comes with a USB-C to USB-C cable, a SIM ejector tool, and a quick start guide in the box. If you have any further concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US