Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
2
Miss my galaxy note 9
on December 7, 2023
Posted by: Donthaveone
from FL
Expertise:Expert
This phone is missing so many of the features my old note 9 had..no more blinking blue light to let u know notifications..screen gets jittery at times.no extra external port to plug acessories into.so many settings u don't need and missing one useful ones.doesnt like to pair with my new galaxy 6 watch at times..not impressed samsung quality seems to be going down.only thing better is the camera, which I guess they made sacrifices for....
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 7, 2023
Greetings,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra has a USB/Charger/Audio Port that functions in the same manner as what you may be accustomed to with your previous device. The Galaxy S23 Ultra offers you the option to customize your notification pop-up style which includes your Edge Lighting Style. This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23 Ultra so that customizing your device will be that much easier for you. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Take a look at the article that I have linked below for you titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to help you resolve what you may be experiencing with your devices. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra has a USB/Charger/Audio Port that functions in the same manner as what you may be accustomed to with your previous device. The Galaxy S23 Ultra offers you the option to customize your notification pop-up style which includes your Edge Lighting Style. This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23 Ultra so that customizing your device will be that much easier for you. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Take a look at the article that I have linked below for you titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to help you resolve what you may be experiencing with your devices. Please do not hesitate to contact Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent replacement for my Note 9!
on December 6, 2023
Posted by: Ogrecavalier
from Des Moines Iowa
Expertise:Intermediate
My wife and I upgraded two weeks ago and both got the 23 Ultra. We love them and are really looking forward to using the upgraded camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 4, 2023
Posted by: Andy
from Upper dardy pa
Expertise:Expert
Best phone ever 😍 love it I have a fold 2 and note 10 + too the look and feel much better than I phone...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 1, 2023
Posted by: Cindy
from Greenville pa
Expertise:Beginner
I bought this phone aweek ago and love it is easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 29, 2023
Posted by: Stylezt
from Pennsylvania
Expertise:Expert
Always been with Samsung never leaving Samsung it's just amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung products. Except refrigerators
on November 29, 2023
Posted by: Steviec90
from Arkansas
Expertise:Intermediate
Love samesung phones, my kids tried to get me to go to apple but iTunes doesn't like me. Android is so much simpler. And Samsung have never let me down
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone, super camera, user friendly
on November 28, 2023
Posted by: RJ K
from TX
Expertise:Intermediate
Husband bought me this phone as a anniversary gift and I couldn't be happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the storage !! Great pictures, large easy
on November 28, 2023
Posted by: Jackie
from Galion, Ohio
Expertise:Intermediate
I bought this phone less than a month ago and it has been a joy to use! I love the large screen that is so easy to see everything on and the speed is great! The pictures are great and the pen is very handy especially when my grandson visits haha!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US