Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
I have used Samsung products for 15 years .
on January 8, 2024
Posted by: Shinegirl73
from Pittsburgh Pa.
Expertise:Expert
I upgraded from my Samsung galaxy s22 to s23 ultra. I'm pleased with my new device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Please turn off all notifications as the default
on January 7, 2024
Posted by: Anonymous
from Los Angeles CA
Expertise:Expert
Way too many notifications for stuff I don't care about. At this point they're just notifying me to delete whatever app they're coming from.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, January 8, 2024
Good day Mike,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Instead of constantly sifting through your notifications, select which apps send alerts and which ones don't. You can also customize the way your favorite apps send alerts, such as notifications, sounds, and vibrations. To make things even better, you can snooze notifications or access an app's notification settings from the Lock screen. Available screens and settings may vary by wireless service provider, software version, and device model. Take a moment to review, "Control app notifications on your Galaxy phone or tablet" when you have some time available to help resolve what you may be experiencing with your app notifications. Let us know if you have any questions or if you would like any further assistance afterwards by contacting Samsung Support. We're always here to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062618/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Instead of constantly sifting through your notifications, select which apps send alerts and which ones don't. You can also customize the way your favorite apps send alerts, such as notifications, sounds, and vibrations. To make things even better, you can snooze notifications or access an app's notification settings from the Lock screen. Available screens and settings may vary by wireless service provider, software version, and device model. Take a moment to review, "Control app notifications on your Galaxy phone or tablet" when you have some time available to help resolve what you may be experiencing with your app notifications. Let us know if you have any questions or if you would like any further assistance afterwards by contacting Samsung Support. We're always here to help! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062618/
Written by a customer while visiting Samsung US
Customer Rating
5
Phone
on January 6, 2024
Posted by: Ldogg
from Fresno,Tx
Expertise:Expert
This is a wonderful phone ,fast processor and service is great. This phone is better then that IPhone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 is it worth it?
on January 3, 2024
Posted by: Fatboysmomma
from Nebraska
This is not a cheap phone by any means, I worked hard to be able to afford it and within just a few weeks the screen and digitizer were broken. No fault of Samsungs, other than them not making a more durable screen. I was involved in a domestic situation and they chose to break my new phone knowing my carrier service was not honest about they're insurance policies. They told me I could add insurance on my phone the next time I talked to them so I could decide on the coverage, and when I called they informed me I was only able to get insurance the day of the purchase. After relocating and losing everything because of the domestic situation I still cannot afford to get my screen and digitizer fixed... So my precious s23 ultra is going unused because of a series of unfortunate events. So please do not get this phone unless you get full insurance right away! They are dooooo fragile. Amazing camera quality, so many more features and personalizing you can do. It's a massive phone, very easy to drop. Screen is very very fragile.
I would recommend this to a friend!
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 8, 2024
Hi there Fatboysmomma,
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink into your charging port, having your device stolen, to dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Our partners at UBreakIFix are also available to assist you with your repair needs. The Galaxy S23 Ultra was designed with durability in mind! It has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water and Dust Resistant with an IP68 rating. We strongly recommend protecting your devices with screen protectors and cases. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink into your charging port, having your device stolen, to dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Our partners at UBreakIFix are also available to assist you with your repair needs. The Galaxy S23 Ultra was designed with durability in mind! It has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water and Dust Resistant with an IP68 rating. We strongly recommend protecting your devices with screen protectors and cases. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 27, 2023
Posted by: Anonymous
from Mountain City Tennessee
This is my 2nd one, the first one the charging part went bad. But I do love my phone. Really fast too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome cell phones
on December 26, 2023
Posted by: Anonymous
from San Antonio Texas
Expertise:Intermediate
This is the best phone I have gotten. Has many features. Easy to work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on December 26, 2023
Posted by: Lore
Expertise:Expert
I d like to know how to redeem my 4 months YouTube premium
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is really fast and has a great features
on December 22, 2023
Posted by: Gatormike1996
from Florida
I've had it for the last couple of months and I really enjoy my phone and it's very fast The screen is great and I love stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US