Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6 out of 5
4.6
(450 Reviews)
Open Ratings Snapshot
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product. 
(
385 out of 422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
2 out of 5
2
Poor quality
on June 23, 2024
Posted by: Alibla35
from Virgina
Expertise:Intermediate
Ever since I got this phone I've had problems with charging ,restarting, deleting my photos had it replaced twice. I use to love samsung phones this has made a changed in my feelings
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJune 25, 2024
We appreciate you getting in touch with us, Aliba35. We are always here to help and we want to ensure that you have a good experience with our products. We would like to gather more information if you are still experiencing this. If so, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So many great features!
on July 14, 2024
Posted by: GalaxyMom
from Lexington, KY
Expertise:Intermediate
I'm in love with my new phone! The S Pen is perfect for scribbling down a quick note when I don't have a pencil or paper handy. There are so many other features that seem great, too, that I haven't explored yet; the number of things this phone can do is amazing -- almost in an overwhelming sense.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 22, 2024
Posted by: Polrobnyc
from NYC
Expertise:Intermediate
I've had this for a year now and with no problems. Really great camera which also has some good editing apps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love all the features
on July 24, 2024
Posted by: Tarasa
from Morganton, NC
Expertise:Intermediate
I love the feature that allows you to circle an image and learn about it such as what it is , where to buy, ect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Best Phone Ever!!
on August 15, 2024
Posted by: Hummad53
from Garden Grove Ca.
Expertise:Intermediate
Tired of throwing money away, went ahead and bought this S23, what can I say, this is the best phone out there, it's camera is no different from a pro camera, from macro to telephotography, video , flash or no flash the quality of the photos is superb
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Camera!!
on August 28, 2024
Posted by: Roger C
from 87043
Expertise:Intermediate
Ready for the next version. Can't wait for next version!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and abilities to advance in knowled
on September 16, 2024
Posted by: Freddy
from Globe, AZ
Expertise:Intermediate
I purchased it over 1 year ago and am still daily learning of its features and practical uses. This is my favorite Galaxy phone yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great the best phone I ever HAD
on September 30, 2024
Posted by: Mrbee
from Philadelphia
Expertise:Expert
I bought this in February of 2023 best phone. I ever had
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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