Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Great Phone
on March 3, 2023
Posted by: 23Ultra
from Michigan
Expertise:Beginner
Recieved it on February 13 and Im in love with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It's the "Ultra" phone to own !
on March 3, 2023
Posted by: Sold on SAMSUNG
from Sherman Oaks, CA
Expertise:Intermediate
I upgraded from multiple S10+ . I love the new poften. I love the new camera and speakers. My only hiccup is it drops the internet every so often.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 23 Ultra
on March 3, 2023
Posted by: IlCapitano
from New Jersey
Expertise:Expert
Best product and usage all the best recommend to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Difficult to use
on March 3, 2023
Posted by: Frustrated
from PA
Expertise:Beginner
Unable to unmute, go between apps, even power off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 7, 2023
Hello... Thank you for your feedback of the Samsung Galaxy S23 Ultra. Your assessment is appreciated as we strive to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Samsung Warranty: Check Your Samsung Products | Samsung
smsng.us/Samsung-Support
Samsung Warranty: Check Your Samsung Products | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone
on March 2, 2023
Posted by: TrashPanda
from Killeen, TX
Expertise:Expert
I upgraded from the Note 10+ and this phone is such an upgrade. It is absolutely beautiful. The camera and battery life are amazing. With my old phone it would be almost dead shortly after I got off work, this one still has over 70% by the same time. This is such an improvement and I love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S-23 Ultra
on March 2, 2023
Posted by: Ron D
from Ohio
Expertise:Intermediate
Received my ne Galaxy S -23 Ultra on February 17th. Love the style and all of the great features it has. After the initial setup I found several YouTube videos reviewing and explaining in depth how to further set up a lot of the many options that are available on this phone. I've only had it a couple of weeks and loving it thus far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on March 2, 2023
Posted by: Wuzyz2
from Industry, Illinois
Expertise:Intermediate
Great phone liking all the features but missing the notification light that stays on. Can get 2 days on a charge.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth upgrading
on March 2, 2023
Posted by: Dave
from CHICAGO IL
Expertise:Intermediate
This phone is a jewel.Samsung has game with what they did with the Galaxy S23 Ultra, from photos, video to display. Way to go Samsung!]
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US