Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Most power phone I know
on March 6, 2023
Posted by: Kevin C
from Bayside NY
Expertise:Expert
Have phone for 3 weeks. So far so happy with the phone. So much faster than my previous phone , note 10. It is so smooth. And camera is amazing . Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Samsung!
on March 6, 2023
Posted by: NoEnthusiasm95
from Shreveport, LA
I bought this phone in a preorder so I was anxious waiting for its arrival. This is the phone I chose to switch to from the competitors and I couldn’t have picked a better phone to switch with. The boot time on this device is super fast and it can handle large loads of data and phone usage. I went pretty hardcore testing this phone out the first several weeks of owning it and I couldn’t be any more happier about the functionality of this device. Samsung you have really outdone yourselves with the S23 ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!! Pictures
on March 6, 2023
Posted by: Ladyz
from MA
Expertise:Intermediate
I traded my Samsung note for this phone and I am so glad I did. Beautiful piece of electronic and so many features I am yet to discover them all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 6, 2023
Posted by: Mimi sherry
from Mississippi
I bought this phone and love it. Just wish it wasnt so expensive! Speakers could be improved. I listen to a lot of music at work
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Device.
on March 6, 2023
Posted by: MGtommm
from Cedar Point Ohio
Expertise:Intermediate
My new S23 Ultra arrived February 13 so I've had three weeks of usage now. Battery life is better than my S21 Ultra and there are other less significant improvements that add up to a better phone.
Only drawback is how large it feels with the square corners and it feels awkward in pockets. Also, I had heard it had improved speakers but I notice no improvement with quality or volume.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I UPGRADE
on March 6, 2023
Posted by: GBaby64
from WA
Expertise:Beginner
Coming from a Note8 to S23 Ultra...... BIG difference. Still learning my new phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Digital key for Audi
on March 6, 2023
Posted by: J Chingas
from Washington state
This phone tho great is not able to use the digital key aspect for the Audi they say it's a hardware issue and there might be an update sometime...
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Micro SD slot😡
on March 6, 2023
Posted by: PTee
from California
Expertise:Expert
Samsung stop following Apple.
No micro sd, WHAT.
Also I thought the battery life would be better.
No charger, no cable but very high price.
I'm sadly disappointed, next time I won't get the top range phone. Oh! Plus I can't get a second sim in,
The other slot seems to small.
Plus everyone and myself agree it's to bloated, 5gb of the 12gb is always used
And about 60gb of the storage is used by the ui
No micro sd, WHAT.
Also I thought the battery life would be better.
No charger, no cable but very high price.
I'm sadly disappointed, next time I won't get the top range phone. Oh! Plus I can't get a second sim in,
The other slot seems to small.
Plus everyone and myself agree it's to bloated, 5gb of the 12gb is always used
And about 60gb of the storage is used by the ui
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, March 8, 2023
Hi PTee... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your thoughts as we continue to give our consumers the best in design and functionality. Your device should've come with a USB-C charging cable, so if you did not receive one reach out to Samsung Support, as well as for assistance with seeing which apps can be safely removed from your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US