Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
4
Like the phone just as much as my Ultra 21
on March 22, 2023
Posted by: SuperSpawn
from PORT ST LUCIE,FL
Expertise:Intermediate
I bought this phone thinking we would get the feature of taking 3d photos. It does not. When I asked the samsung agent, they told me....I don't know. SobIbtried anyway.
Other than that, phone takes great pictures and is pretty good on battery
Other than that, phone takes great pictures and is pretty good on battery
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Personal
on March 21, 2023
Posted by: Reggie
from Macon Ga.
I had.the ultra s20 and the ultra s21 but this one is a great device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy
on March 21, 2023
Posted by: Maxie
from Missouri
I bought this a month ago and I love it. Only thing is its harder to take a screen shot than my old Note 9.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on March 21, 2023
Posted by: Glugglug72
from Little Rock, Arkansas
Expertise:Intermediate
Amazing camera improvement over my S10+ which I thought took great photos. I kept my S10+ just to use the camera to take whitewater kayaking with me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use
on March 21, 2023
Posted by: Keke
from San souchi SC
Expertise:Intermediate
This phone take great pictures BUT once you zoom in after a certain point hard to keep steady. It has plenty of storage , it keep a charge. It's very easy to use . I would definitely suggest getting this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had so far!
on March 21, 2023
Posted by: Zoomer
from San Francisco
Bought this phone about a month ago. This phone amazes me. So many features I didn't know which i am still discovering till this day.
From camera, speed, features, looks, this phone has it all.
Overall a fantastic upgrade!
From camera, speed, features, looks, this phone has it all.
Overall a fantastic upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wowowow
on March 20, 2023
Posted by: TROUBLE
from Tennessee
Expertise:Intermediate
I've only had it about 2 weeks still trying to figure it out WOW OMG WOW that's all I can say about it!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fingerprint
on March 20, 2023
Posted by: Ronald
from KY
Expertise:Intermediate
Does not work very often. Erased fingerprint and reentered. Still same problem. Fingerprint access seldom functions.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hey Ronald, thank you for finding the free time in your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you are having trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. If that still does not work, you can try remotely unlocking your device using SmartThings Find. Check out the Samsung article titled, "Use the fingerprint sensor on your Galaxy phone or tablet" for some great tips on using this feature. For your convenience I have included a link below containing your device manual so that you can customize the settings of your phone to your liking. I like using the facial recognition feature where my phone requires my eyes to be open. You may like it better as well. If you would like any further assistance, please reach out to Samsung Support. Samsung Support is available to answer your questions, they can take any additional feedback that you would like to share with us, and they can help you with troubleshooting your devices. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082563/
Written by a customer while visiting Samsung US