Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Lacks NOTHING!
on March 29, 2023
Posted by: JimJ
from South Dakota
Expertise:Intermediate
Bought the S23 Ultra a month ago and couldn't be happier. There isn't anything it doesn't do and doesn't do very well. Finest phone I've owned and I have always had "flagship" quality phones. I buy the best phone on the market and have an unlimited data plan and therefore I don't need a desktop, notebook, tablet, WiFi, copier, printer, internet or anything else. You can save money by buying the very best phone and being on a great plan with a good provider like A T & T.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on March 29, 2023
Posted by: CRICKET
from Joliet Illinois
Much better than my S21+ I had it for 2 years and didn't like it that much
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on March 28, 2023
Posted by: Allen Z
from Pembroke Pines Fl
Expertise:Intermediate
I bought this phone over a Month ago and I Love Love it it is the most Complete feature Rich phone I have ever owned
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on March 24, 2023
Posted by: Ienigma
from Biloxi
Expertise:Intermediate
My husband bought this new phone for me and I was wondering how difficult it would be to jump from my galaxy s7 edge to the galaxy s23 ultra. Surprisingly it wasn't difficult at all. So far I'm loving my new S23 ultra!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone to have
on March 23, 2023
Posted by: Bumeshaal
from Tx
Expertise:Beginner
I am so happy to buy my first Android gadget. Nice and powerful phone with android system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Okay
on March 23, 2023
Posted by: 1THump
from Alabama
Expertise:Intermediate
There is nothing so great or different about it that I have found other than the better camera. I also like the stylus feature and being able to write my notes out. I originally had the Galaxy 21 prior to this one and haven't found any major improvements. If I am missing something, please let me know.🤷
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on March 22, 2023
Posted by: Skorp
from New York
Expertise:Intermediate
I've had it 3 weeks and it's an incredible phone. Quick, plenty of storage and the pen is so handy at the work site. The camera is phenomenal. Taking pics of the set in my back yard at over 60x, and they're pristine.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Frustrating.
on March 22, 2023
Posted by: Cookie
from MN
Expertise:Intermediate
I've had this phone about 2 weeks and it is the most frustrating experience ever! The keyboard doesn't appear right away when you want to write a text or email or anything. You can't keep your text messages in a stream or delete sections anymore. The whole stream is deleted. OUCH!! My Note 8 was much easier than this thing. These aren't improvements. You're doing exactly what Microsoft did for years to their OS -- making their OS 'better' but actually changing things around and made it worse. I'm afraid what's going to happen when I reach 7 5 or 80 and no longer understand this stuff to make a phone call or other basic things like taking pictures and trying to find what cloud has it.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, April 1, 2023
Hi Cookie... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help concerning the keyboard. Also below is Samsung Support. Please reach out to them if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Keyboard is not working on Galaxy phone or tablet (samsung.com)
Adjust keyboard settings on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Keyboard is not working on Galaxy phone or tablet (samsung.com)
Adjust keyboard settings on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US