Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6 out of 5
4.6
(450 Reviews)
Open Ratings Snapshot
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product. 
(
385 out of 422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
4 out of 5
4
Great Phone
on April 10, 2023
Posted by: Tara22
from Norco, Ca
Expertise:Intermediate
Had for about week and like so far. Can be a little glitchy at times-a few times had to reset to make a text go thru. Amazing features and camera. Very powerful and fast phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on April 10, 2023
Posted by: Gumwayne
from Cleburne, Texas
Expertise:Intermediate
This is a great phone. I love it. Sooooooo Fasttttt.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S23 ultra
on April 7, 2023
Posted by: Robi
from Nc
I had a iPhone 13 pro max and upgraded to this phone I couldn't be happier
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s23 Ultra
on April 7, 2023
Posted by: Pete
from Long Island New York
Expertise:Intermediate
Phone works flawlessly and battery life life is tremendous. This is my 8th Galaxy and it does not disappoint.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device yet!!!
on April 6, 2023
Posted by: Nancy
from Portage, Michigan
Expertise:Intermediate
I have had the 23 ultra for about 3 weeks now. The display is vivid and pictures are crystal clear. I love that I can use the s-pen to take notes and have them saved as a typed document in Notes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I stick by my galaxies
on April 6, 2023
Posted by: Kcshoe10
from Pearl River. NY
Expertise:Intermediate
I just upgraded to my 5th galaxy, the 23 Note Ultra. I still hate the difficulty in taking a screenshot. Cameras are amazing. This Galaxy is as great as my last one but the screens hot difficulty stinks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on April 6, 2023
Posted by: Candy
from Lancaster
Expertise:Expert
I'm a simple person and it exceeded my expectations. Texting is so much simpler.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a Great Improvement over S22 Series
on April 6, 2023
Posted by: Not an S23 Fan
from Montgomery, AL
Expertise:Intermediate
I bought the S23 Ultra with the expectation that since the phone was in most regards the same size, it was expected that my case and other accy's would fit. Unfortunately, the dimensions are very slightly altered and this requires that I purchase new accy's. The capacity of the front facing camera is reduced over the S22. Others cameras are very good if not better and battery life is much better than the S22. Overall, I do not see the value in the upgrade from the S22.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy BethanySocial CommerceApril 10, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value your thoughts as we strive to innovate and improve on our product design and functionality. I've attached some videos from our YouTube channel that highlight some of the great features of your new phone. Please feel free to reach out to Samsung Support if we can offer any assistance. Thank you for being a valued customer. -Bethany
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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