Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Great Device
on April 21, 2023
Posted by: Happy User
from Memphis tn
Expertise:Intermediate
This is such a great phone. Took only 2 minutes to get it setup and working. Tried for 9 day to get an iPhone to work before returning it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Îs was the best phone ever!!!!!!
on April 21, 2023
Posted by: Killroy226
from Louisville ky
So I don't think nothing will convince me to buy another 1
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed of my new phone
on April 19, 2023
Posted by: Lulu cali
from California
So glad that I decided to take the plunge and upgrade
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Great Updates on The the features
on April 19, 2023
Posted by: EARTHANGEl
from PA,
Expertise:Beginner
I wasn't gonna im so glad I did the GALAXY S23 ULTRA,has changed my whole world. THANKS again Samsung.
No, I would not recommend this to a friend.
Features
5
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
3
Restart phone & battery issue
on April 18, 2023
Posted by: Rainc
from Jemez Pueblo NM
Expertise:Beginner
I love my phone but I find myself restarting it because it keeps freezing on me as well as my battery won't last long.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, April 19, 2023
Hello Rainc... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate your critique as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help regarding the freezing you've experienced, and the battery. Also, since your device is still under warranty, I've linked our warranty department too. Please feel free to reach out to them, and or Samsung Support, for assistance as needed. Thank you for being the best part of Samsung. -Bethany
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and lots of storage,super fast downloa
on April 18, 2023
Posted by: Smitty
from Meridian idaho
Expertise:Intermediate
I bought this a month ago and glad I did,because it is a great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the color
on April 18, 2023
Posted by: Dj xsquare
from Miami
Expertise:Intermediate
I have been using samsung for over 5yrs they never disappoint
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen size is the best
on April 18, 2023
Posted by: Diana
from California usa
Expertise:Intermediate
It's been two weeks since I got it, I really like the better camera, the pen is also a great tool..even the choices on the phone protectors are awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US