Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Easy to navigate through!
on April 24, 2023
Posted by: Delight
from Pryor ok
I had the ultra22 and loved it the ultra 23 is such a great upgrade
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Great battery life. Fast.
on April 24, 2023
Posted by: Warren
from Rosemount, Minnesota
Expertise:Intermediate
Love the phone. The best cell phone I've ever owned. Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A excellent phone with the life too back it up
on April 24, 2023
Posted by: Black Diamond
from Bethlehem pa
Expertise:Intermediate
I bought this galaxy phone about 2 weeks ago, and I must say, the battery life is astounding, easily iphone pro max levels in life, in a phone that can do so much more, finally, a near perfect android phone. I hope this effincy trend keeps rising from Samsung devices in the future. Just be sure too get a screen protector.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pictures
on April 24, 2023
Posted by: Chrissy
from Ohio
This was a birthday present to myself. There was nothing wrong with the previous phone. The only reason I upgraded was because of the camera. I just wish there was a class to show me how to use all the fetures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on April 24, 2023
Posted by: Rroooo
from Texas,texas
Expertise:Expert
Got it the 7th of April and somehow I have to have my phone on speaker in order for people to hear me and I hear them. My screen you have to Tap hard a couple of times before it will click on the app
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 25, 2023
Hi Rroooo..We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value your critique as we strive to innovate and improve on our product design and functionality. I've attached some links that should help with the speakers, and touch screen sensitivity of your device. Also below is our warranty department. Please reach out to them, and or Samsung Support, for assistance as needed. Thank you for being a valued customer. -Bethany
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Touchscreen issues on a Galaxy phone or tablet (samsung.com) smsng.us/Warranty-Info
smsng.us/Samsung-Support
Use Dolby Atmos and other audio features on your Galaxy phone (samsung.com)
Speaker not working on Samsung phone
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Touchscreen issues on a Galaxy phone or tablet (samsung.com) smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
My Review S23 Ultra 512 gb UNLOCKED
on April 22, 2023
Posted by: mercy2grace
from Eastern NC
Expertise:Beginner
My S7 was not going to be supported anymore so, I had to pick another phone. I did my research and chose S23 Ultra 512 GB unlocked for my next Samsung product. I am still finding new ways to enhance my experience with this S23 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera!
on April 22, 2023
Posted by: VIRGLADY78
from OHIO
Expertise:Expert
I BOUGHT IT A MONTH AGO AND I LOVE IT SPECIALILLY THE STYLUS PEN VERY COOL FEATURES IT HAS!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
iPhone User trying Android again
on April 22, 2023
Posted by: gregsim
from PA
Expertise:Intermediate
I have not yet put a SIM chip in my S23. I am trying to learn the software and features. I am interested in a good camera for work photos which I can keep separate from my personal iPhone photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US