Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Shockingly the fastest phone on the market.
on August 14, 2023
Posted by: Bologdl
from CT
Expertise:Intermediate
The S23 Ultra is a major upgrade from my Surface Duo 2. The speed of the phone is a shocking surprise. This phone is full of great features and options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylus and usability work fine for me
on August 15, 2023
Posted by: Steampunksum
from Washington State
Expertise:Beginner
I'am very glad about using it for years to come. And more
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone but ....
on August 15, 2023
Posted by: Mags
from Iowa
Expertise:Intermediate
I love everything about the phone except how fragile the glass seems to be. My screen protector was on back order in within 3 days there were Mico scratches on the screen and a crack from being in my pocket. Other than that I'm very happy with it! The Camara is amazing as well!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Question the upgrade but worth it.
on August 16, 2023
Posted by: Steveprop
from Rhode Island
Expertise:Expert
I had a ultra 22. Many reviews indicate that most of the improvement was minor. Eventually pricing caused me to give it a whirl. Given essential copy of apps and data from the s22 ultra. Have seen a noticable improvement in performance very snappy. Improvement of bells and whistles. If I didn't see a significant improvement I would have returned it but after 2 weeks keeping this baby. Sent my trade in in. I would recommend it. The camera improvements are incremental but real. The chipset in my opinion is the real winner here.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great size.
on August 17, 2023
Posted by: Starlyt
from Minnesota
Expertise:Intermediate
I bought this phone for the size and the stylus. All the benefits are icing on the cake.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not too happy. Previous phones were better
on August 18, 2023
Posted by: Retired015
from Minnesota
Expertise:Intermediate
I do not like the text system. I like the old with the trash bin where you could retrieve. This has wiped out so many things I wanted to save. AT & T couldn't find a recycle bin. Me either and I watched the video
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Hello there Retired015,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Once you choose to delete a text message on your Galaxy S23 Ultra, your device prompts you with a message stating that, "This action cannot be undone" if you do choose to delete that particular message. If you were wanting to remove it from your current active text message view but not delete it, we recommend archiving the message. You can easily retrieve your archived messages by tapping on the three lines on the left side of the message menu > choose Archived. Your archived messages will appear here. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Once you choose to delete a text message on your Galaxy S23 Ultra, your device prompts you with a message stating that, "This action cannot be undone" if you do choose to delete that particular message. If you were wanting to remove it from your current active text message view but not delete it, we recommend archiving the message. You can easily retrieve your archived messages by tapping on the three lines on the left side of the message menu > choose Archived. Your archived messages will appear here. Please do not hesitate to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature, love the pen
on August 18, 2023
Posted by: Paul
from Providence RI
Expertise:Beginner
I bought this phone 2 week ago and can't stop playing with it, I learn new features with the phone everyday. I Recommend if you looking for a awesome phone, this is the phone for you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera. Effortless operation.
on August 18, 2023
Posted by: Ellen
from Colymbus ohio
Expertise:Intermediate
Previously had an I Phone which I hated. Had always had android but was encouraged to try Apple. Lasted about 2 months with that before telling my employer that if they wanted to reach me, they would need to switch my phone. Never go back
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US