Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Great fearures.
on August 8, 2023
Posted by: None
from Zephyrhills, Fl
Expertise:Beginner
Bought it about a month ago and still learning the features. It amazes me when I find out how to do something new and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What I Miss...
on August 9, 2023
Posted by: Ultima_Tule
from Washington Srate
Expertise:Intermediate
I recently got my Ultra to replace my Note 8. Over all, the phone is OK but I am still getting used to it. What I really miss on the new phone as compared to the Note 8 is the little LED on the right took of the phone. It told me of it was still charging or completed. It also let me know if a message, text out messenger had some in and of I had received a phone call. I usually need to check my Ultra to see if any of these has occurred where as with the Note 8, a quick glance at the phone would tell me.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on August 10, 2023
Posted by: Sonu
This is the best phone so far I've tried in Android world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second 23 ultra
on August 10, 2023
Posted by: AJBlanton
from Cleveland, Ohio
Expertise:Intermediate
2nd phone with the same problem when talking on speaker the sound fluctuate back n fourth between the top and the bottom of the phone.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Top-tier
on August 11, 2023
Posted by: DFRANK87
from Birmingham, AL
Expertise:Intermediate
This phone is amazing! I have incredible features in my messaging, photos and sound. I'm still learning the ins and outs but every time I discover something new I wonder how I ever survived with my S22 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on August 11, 2023
Posted by: Teresa
from New Bern
I absolutely love this phone...this is my first samsung purchase. I have always used Motorola or LG and I am now a samsung fan for life...thanks for making a phone just for me..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 14, 2023
Posted by: Phoney
from Ojai ca
Expertise:Intermediate
I am still learning much about special features and how they work.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Like the color
on August 14, 2023
Posted by: Goldenoreo56
from Bettendorf, iowa
Expertise:Beginner
I brought it less then a month ago too many pop up Adds
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Debra, Social Commerce, August 15, 2023
Salutations Goldenoreo56,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US