Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
3
Good Phone
on May 11, 2023
Posted by: Lmite301
I just wish it had a better wifi calling reception, and it doesn't seem to have the greatest connection in vehicles. (Calling, apps so on) so far I like the camera, and the perfect cell reception times, but I live in the boonies and that isn't what I have 75%of the time. I really wished my 21s battery would have held up another year, please make these corrections!
No, I would not recommend this to a friend.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 16, 2023
Hi Lmite301, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We are happy to hear you are enjoying the features and functionality of your new device. We have provided a link to a video on our YouTube Channel about a quick way to diagnose potential difficulties with your device and ways to troubleshoot them. We have also included a link to the Samsung Support Team if you would like further assistance one on one. We appreciate you being a Samsung customer. -Elizabeth
Self-Diagnose Your Device
https://www.youtube.com/watch?v=VkoRE3R8Y3M
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Self-Diagnose Your Device
https://www.youtube.com/watch?v=VkoRE3R8Y3M
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone I ever have gotten.
on May 10, 2023
Posted by: Jay H
from Seattle, WA
Expertise:Intermediate
I bought it a month ago and camera is stunning awsome. I love everything of galaxy s23 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary
on May 10, 2023
Posted by: Patbon
from Miami Fl
I bought this item in trade in with my old Samsung galaxy s21 and the new galaxy ultra s23 is absolutely amazing device iam very satisfied with my cell update
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
better than I imagined
on May 10, 2023
Posted by: example
from Lompoc, ca
Expertise:Intermediate
In every way...screen, speed, camera even the pen that I never thought I'd use. Really amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very sleek and rich looking.
on May 10, 2023
Posted by: Marcia1953
from South Bend Indiana
Expertise:Beginner
I got this phone about 3 weeks ago while waiting for my other phone to get fixed. I have a lot to learn yet But when your 70 years old it's never to late to learn new things...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So responsive
on May 7, 2023
Posted by: SueE
from Aston, Pa
Expertise:Intermediate
I've had for 2-3 weeks and I absolutely love this phone it's super quick and responsive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone
on May 7, 2023
Posted by: Tora
from Deloven WI
Expertise:Beginner
I love this phone it's amazing and so much stuff I learned every day since getting it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on May 5, 2023
Posted by: GetSome
from Arlington, Tx
Expertise:Intermediate
I bought it about two weeks so far love it, very impressive!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US