Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
2
Warning! NO SD CARD SLOT!!!
on May 21, 2023
Posted by: LowOnMemory
from California
Expertise:Expert
WHAT? NO SD CARD SLOT?!?!?! SERIOUSLY?!?! You get so use to the things that make sense on a S-series Samsung phone that you don't even think to ask if it has an sd card slot. I'm so upset with myself for not asking and going with the 1 tb HD.
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hello LowOnStorage, we appreciate you taking time to share your feedback on your Samsung Galaxy S23 Ultra. We understand how important the storage capacity is to your daily life and the speed and ease of using your device. If you are finding the storage to be insufficient we do have options for digital storage expansion that can help you enhance the capacity. If you would like assistance in the set up and discovery of these options, we have also provided a link to the Samsung Support Team for you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Brand new samsung galaxy ultra
on May 21, 2023
Posted by: Mamie
from Mesa, Az
Expertise:Intermediate
I bought about a month ago. I haven't been able to use it. Not happy at all with phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hi there, we appreciate you sharing your feedback with us on your Samsung Galaxy S23 Ultra. We understand how frustrating and disappointing it can be to have a brand new device that you can't use. Without knowing what difficulty you are experiencing we recommend reaching out to the Samsung Support Team for assistance with troubleshooting your device. We have linked them below for your convenience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 21, 2023
Posted by: Holt1980
from Jonesborough Tn
Expertise:Expert
Got my a couple weeks ago. Absolutely love it! So glad I did!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an awesome phone
on May 21, 2023
Posted by: Bunny
from Protons. IL
Expertise:Beginner
I am glad I got this phone
I like it a lot
It is the best
I like it a lot
It is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
s23 ultra
on May 19, 2023
Posted by: ricky
from cameron n.c.
Expertise:Intermediate
i love my s23 ultra very powerful phone. would highly reccomend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying my galaxy
on May 19, 2023
Posted by: LadyJ
from South Carolina
Expertise:Intermediate
I always try to upgrade cause I really love the galaxies
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Appearance of the phone is very nice! Great phone!
on May 18, 2023
Posted by: China
from Florida
Expertise:Expert
I bought my new Samsung S23 Ultra about 3 weeks ago, just loving using my phone for different things! It is endless what u can do with this phone. I just know you will love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good I guess
on May 17, 2023
Posted by: Rebej
from New Mexico
This phone is exactly the same as the s22ultra except I had the s22 a year dropped it like 50 time never cracked I dropped this one time and my screen broke instantly no gorilla glass that's for sure and I still can't get ahold of them to fix it I have insurance such a huge disappointment.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US