Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
The perfect phone
on March 2, 2023
Posted by: AlterOz
from Medford, Oregon
Expertise:Expert
I haven't felt in love with a phone since the galaxy note 3 and now with the s23 ultra that feeling came back, The s23 ultra the an overall amazing phone it had everything and more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the "Ultra" phone to own !
on March 3, 2023
Posted by: Sold on SAMSUNG
from Sherman Oaks, CA
Expertise:Intermediate
I upgraded from multiple S10+ . I love the new poften. I love the new camera and speakers. My only hiccup is it drops the internet every so often.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on March 11, 2023
Posted by: Allam
from NJ
Expertise:Expert
Just bought 2 weeks ago using the charger cable come with the device the USB of the phone doesn't work I can't even connect it to my car for auto Android doesn't recommended
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Allam... Thank you for your review of the Samsung Galaxy S23 Ultra. Your opinion is appreciated as we continue to give our consumers the best in design and functionality. There is a warranty available on all Samsung products, so if your USB-C charging cable is not working, please reach out to our warranty department. I've attached it below, as well as the link to Samsung Support, which can provide assistance with Android Auto. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on July 6, 2023
Posted by: Pattsy
from Dallas,TX
Expertise:Beginner
I bougnt this a month ago and I am very happy. Thank you Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on April 7, 2023
Posted by: Robi
from Nc
I had a iPhone 13 pro max and upgraded to this phone I couldn't be happier
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Device.
on March 6, 2023
Posted by: MGtommm
from Cedar Point Ohio
Expertise:Intermediate
My new S23 Ultra arrived February 13 so I've had three weeks of usage now. Battery life is better than my S21 Ultra and there are other less significant improvements that add up to a better phone.
Only drawback is how large it feels with the square corners and it feels awkward in pockets. Also, I had heard it had improved speakers but I notice no improvement with quality or volume.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Fancy feel, nice features
on April 15, 2023
Posted by: DianaPrince
from Marietta Georgia
Expertise:Intermediate
This feels like a luxury phone and works like a full computer! Love it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Brand new samsung galaxy ultra
on May 21, 2023
Posted by: Mamie
from Mesa, Az
Expertise:Intermediate
I bought about a month ago. I haven't been able to use it. Not happy at all with phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hi there, we appreciate you sharing your feedback with us on your Samsung Galaxy S23 Ultra. We understand how frustrating and disappointing it can be to have a brand new device that you can't use. Without knowing what difficulty you are experiencing we recommend reaching out to the Samsung Support Team for assistance with troubleshooting your device. We have linked them below for your convenience. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US