Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
3
Restart nightmare
on June 28, 2023
Posted by: Disgruntled
from 04967
Expertise:Intermediate
Had many Samsung without issues. Wanted the latest and greatest camera and pen. Phone crashes and restarts daily. Provider and Samsung have been little help. Reset all settings and no correction . Ready to backup and throw in the trash
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 29, 2023
Hi there, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy S23 Ultra. We would be more than happy to help you with the software functionality of your device. If you haven't done so already, please ensure your software is up to date with the latest release. You can also try to perform a backup and hard reset of your device. We have also provided links to the Samsung Support Team and Customer Care+ Team for further assistance if you would like. We have also included a link to the warranty information for your device. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
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Samsung Warranty
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Customer Care+
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Samsung Support
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone and camera out there!!!!
on June 27, 2023
Posted by: Pinkeskimo
from Mystic Ct.
Expertise:Intermediate
I purchased the Ultra 23 3 weeks ago I cannot put it down!!
I highly recommend the Samsung Ultra 23 the camera takes the most incredible precise crisp pictures and videos!The detail and the features are well worth it!!Hundreds of feet away at 200× the zoom incredible This is top notch!!!🩷
I highly recommend the Samsung Ultra 23 the camera takes the most incredible precise crisp pictures and videos!The detail and the features are well worth it!!Hundreds of feet away at 200× the zoom incredible This is top notch!!!🩷
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cell phone I had ever had
on June 27, 2023
Posted by: hrabia
from NY
Expertise:Intermediate
I managed all what expected...it is delighted decision to buy it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bring back SD cards!
on June 27, 2023
Posted by: Xxxx
from Chicago, il
Expertise:Intermediate
BRING BACK THE SD card slot! The 1Tb phone is almost impossible to find. As an Android purchaser the last 20 years, my biggest draw to android has been, that when my phone is getting full, all i have to do is carry a new SD card with me and swap it out when I need space. In the heat of the moment that is an amazing feature! The other alternative is going back through my phone and deleting photos to make space. This would take a huge amount of time considering i take and edit a TON of photos! As a phone purchaser, I have stuck with Samsung over IPhone for the last 20 years. A few reasons...the customability, the SPen (just a nice feature, but this is the only phone left with it I believe).... and the ability to easily store my photos on SD cards, i have appreciated the SPen feature since they have had the note. I am not going to lie, IPhones have the market on having one of the best cameras, which is one of the primary uses of my phone these days. No matter what i do, i cannot take photoes that rival my friends IPhone pictures. They also have better kid protection products (can monitor kids time, websites, etc). Iphones are way more customizable then they used to be. The last The SD card slot was A HUGE DRAW when selecting Samsung products over the security of the IPhone products. Next time I will go with IPhone if there isn't the draw of having the SD card slot. I have zero interest in paying anyone for a monthly cloud service. Might as well just go with a device that matches and controls all the kids devices we have, if there is no SD slot. I do love the SPen feature, but getting rid of the Note has made this phone the only Samsung phone with this feature... Really disappointed in Samsung trying to push cloud servers and getting rid of the biggest advantage they had!
As a parent if you had some sort of screen control for kids, it would make your product a much better draw to get for kids as a parent. I have never bought these for my kids because there is no content restrictions.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
World best
on June 26, 2023
Posted by: BFINE
from CT
Expertise:Intermediate
Feel great to keep to keep i0S user silent in gathering
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 25, 2023
Posted by: Bozzlady315
from Bronx, NY 10469 NY
Expertise:Intermediate
Looking to. Upgrade my Samsung love the way it works
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Green S23 Ultra
on June 25, 2023
Posted by: Sunshyne
from Columbus, GA
Expertise:Expert
I upgraded to the S23 from the S22 and the one thing love about my S23 Ultra is the BATTERY! I love this phone! I always upgrade every year!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 25, 2023
Posted by: Afdez
from Miami Fl
Love this phone! I had the Ultra s21. The biggest crap I had ever seen. They had to change the phone 3 times. Never worked correctly. My husbands which was the same as mine same problems. We both got the Ultra S23 love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US