Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
3
Good Phone
on May 11, 2023
Posted by: Lmite301
I just wish it had a better wifi calling reception, and it doesn't seem to have the greatest connection in vehicles. (Calling, apps so on) so far I like the camera, and the perfect cell reception times, but I live in the boonies and that isn't what I have 75%of the time. I really wished my 21s battery would have held up another year, please make these corrections!
No, I would not recommend this to a friend.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 16, 2023
Hi Lmite301, we appreciate your feedback on your Samsung Galaxy S23 Ultra. We are happy to hear you are enjoying the features and functionality of your new device. We have provided a link to a video on our YouTube Channel about a quick way to diagnose potential difficulties with your device and ways to troubleshoot them. We have also included a link to the Samsung Support Team if you would like further assistance one on one. We appreciate you being a Samsung customer. -Elizabeth
Self-Diagnose Your Device
https://www.youtube.com/watch?v=VkoRE3R8Y3M
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Self-Diagnose Your Device
https://www.youtube.com/watch?v=VkoRE3R8Y3M
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone but some features had to figure out.
on May 11, 2023
Posted by: traveler
from Somerset Ky
Over I like the phone and it has a lot of nice features but some are hard to use at first without asking people who are familiar with the phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features and takes very beautiful photo
on May 12, 2023
Posted by: King
from Michigan
Expertise:Intermediate
Bought it a month ago and I love the phone takes awesome pictures Al
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on May 12, 2023
Posted by: Kimberly
from Baton Rouge, La
Expertise:Intermediate
I am in amazement of the phone. The photos are great. The battery life is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty beefy phone
on May 13, 2023
Posted by: All4som
from New York
Expertise:Expert
I had a galaxy noteb8, then 1 & a half years ago i had a fold & now I'm back to my first love..... a galax ultra with a pen. I love it. Phone is super fast & software runs very smooth. It's not too heavy but built tough enough. Software is up to date & all updates are pretty quick. Then pen is not made cheaply & writes smoothly on the screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far the s 10 is working as hoped for
on May 13, 2023
Posted by: Flattoppop
from South of Tampa
Expertise:Intermediate
Replaced a perfectly good s 10+ to get a better camera. So far I am not disappointed with the results. The replaced s 10 was still functioning and really the phone was samsung strong, very good unit
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Compared to the Fold, there is no comparison
on May 13, 2023
Posted by: Efren
from Miami
Expertise:Intermediate
I know specs wise this is a better phone but I prefer the Fold over the S23.
Fold is a lot better and easier to work with.
Fold is a lot better and easier to work with.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Galaxy S23 Ultra
on May 14, 2023
Posted by: Samsung Galaxy Customer
from San Antonio, TX
Expertise:Intermediate
Bought the Galaxy S23 Ultra. A like to get use to. Most apps that are usually included has to be installed. Other then that, I'm exploring and having fun with my new phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US