Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Absolutely gorgeous!
on August 3, 2023
Posted by: Samsung chick
from San Diego ca
Expertise:Expert
I have always been a samsung chick.
But when my note 10pl plus died I absolutely had to replace it, and it was the beat decision ever!.
But when my note 10pl plus died I absolutely had to replace it, and it was the beat decision ever!.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on August 3, 2023
Posted by: Okoasia
from Connecticut
Expertise:Expert
I'm so happy with this phone. Love love can't wait to order another one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on August 1, 2023
Posted by: Nick
from Kansas
I bought this 1 weeks ago and am impressed with its performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy
on August 1, 2023
Posted by: Not happy
from Oklahoma
Expertise:Beginner
I bought this phone a few weeks ago and to me my old notes was a better phone. Volume not good. Breaks up calls alot. Can not hear people and they say I can not hear you. To me so not worth the money. So unhappy with this phone. Battery does not last like they advertised. Phone is a disappointment.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
3
Response from Samsung USBy Debra, Social Commerce, August 3, 2023
Salutations,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi and/or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to get the most of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps that you use regularly to stay in your device's memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi and/or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to get the most of your Galaxy battery. The titles of the articles I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. If you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on July 31, 2023
Posted by: Kayo
from WV
Expertise:Intermediate
I've had this phone for about 3 weeks now, and it's fantastic. The camera is unmatched, and the battery life is better than I expected. The lavender color is a bit more pink than I expected, but that's okay. It's still pretty and a really great phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Live my Samsung Galaxy s23 ultra
on July 31, 2023
Posted by: DeeB
from Silver Springs, NV
Expertise:Intermediate
Been using my phone fir a couple weeks now and it's a great phone. I have watched movies and shows with great clarity. Good battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on July 31, 2023
Posted by: VioletWordsmith
from Manassas, VA
Expertise:Intermediate
I've had my new device for almost a month now and I wish I would have upgraded sooner. My phone speaker sound better than my computer and though I was diehard note fan and loved having the last version in production. I gained better device that allows me to balance work and personal life on the go. I will be upgrading my son's phone to this device since he's an aspiring film maker and photographer.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and awesome
on July 30, 2023
Posted by: Netty
from Gaston SC
Expertise:Intermediate
Love my new phone. Hooked right up to Verizon, no issues at all (this was my first unlocked phone purchase). So fast and awesome features and battery life. Love the color too!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US