Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Stylus and usability work fine for me
on August 15, 2023
Posted by: Steampunksum
from Washington State
Expertise:Beginner
I'am very glad about using it for years to come. And more
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Shockingly the fastest phone on the market.
on August 14, 2023
Posted by: Bologdl
from CT
Expertise:Intermediate
The S23 Ultra is a major upgrade from my Surface Duo 2. The speed of the phone is a shocking surprise. This phone is full of great features and options.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Like the color
on August 14, 2023
Posted by: Goldenoreo56
from Bettendorf, iowa
Expertise:Beginner
I brought it less then a month ago too many pop up Adds
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Debra, Social Commerce, August 15, 2023
Salutations Goldenoreo56,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the available time in your day, please take a look at the article titled, "Get rid of pop-up ads on your Galaxy phone" for some helpful information regarding how you can resolve those unwanted pop-up ads. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 14, 2023
Posted by: Phoney
from Ojai ca
Expertise:Intermediate
I am still learning much about special features and how they work.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on August 11, 2023
Posted by: Teresa
from New Bern
I absolutely love this phone...this is my first samsung purchase. I have always used Motorola or LG and I am now a samsung fan for life...thanks for making a phone just for me..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top-tier
on August 11, 2023
Posted by: DFRANK87
from Birmingham, AL
Expertise:Intermediate
This phone is amazing! I have incredible features in my messaging, photos and sound. I'm still learning the ins and outs but every time I discover something new I wonder how I ever survived with my S22 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Second 23 ultra
on August 10, 2023
Posted by: AJBlanton
from Cleveland, Ohio
Expertise:Intermediate
2nd phone with the same problem when talking on speaker the sound fluctuate back n fourth between the top and the bottom of the phone.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung now as greedy as Apple
on August 10, 2023
Posted by: BobBuilder
from Maryland
Expertise:Expert
The fact that there is no SD slot and couldn't transfer everything from Samsung Galaxy S9 I will probably return the phone. Not taking the phone swimming so don't understand the missing SD slot especially when the SD card went with the sim card.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Debra, Social Commerce, August 14, 2023
Greetings BobBuilder,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. Check out the article titled, "Content that can be transferred with Smart Switch" for more information on the topic. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if you need additional storage options. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Feel free to reach out to Samsung Support if you have any questions, if you would like additional assistance, or if you would like help troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. Check out the article titled, "Content that can be transferred with Smart Switch" for more information on the topic. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if you need additional storage options. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Feel free to reach out to Samsung Support if you have any questions, if you would like additional assistance, or if you would like help troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US