Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
2
Not excited
on March 30, 2023
Posted by: Brian
from Detroit, MI
Expertise:Intermediate
Hope there will be an update soon apps hang up launching. Touch screen often non responsive
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 3, 2023
Hi Brian... Thank you for your review of the Samsung Galaxy S23 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help concerning your apps. Please feel free to reach out to Samsung Support, if we can offer any additional assistance. Thank you for being a valued customer. =Bethany
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone EVER!!
on March 31, 2023
Posted by: Calhounc08
from Lenoir, nc
Expertise:Intermediate
I purchased the s23 ultra I've had it for about 2 weeks now and let's just say so far i love this phone it's the best phone I've ever had I have always used samsung notes, the 8, the 10+, traded the note 20 ultra in on this one and I'll say I compare the phones to the battery life of the 10 plus because it was amazing! But this one has it beat! Finally! And it has so many new cool features! And the battery lasts me almost 2 days and I use it pretty darn often! I don't game or watch movies like some but I use it for work and I have 6 kids so I've always got something going on and it's been so amazing! Also the sview case makes it that much more exciting!! It's so cool! And I got the lavender and it's like a purple pink color! Which is also so awesome! No bad comments from me yet. I hope this phone always meets my expectations! Especially for the money also still learning and finding so much more that it can do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful product!
on April 3, 2023
Posted by: Mungerwoman
from Ohio
Expertise:Intermediate
It's like my note 20 5G just better. All of my data quickly transferred to the phone, the charge is longer and I just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great featured
on April 4, 2023
Posted by: Tcal10
from Kalamazoo, Michigan
Love my Samsung Galaxy Note9. However it's time for an upgrade.!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick for goig to screen to screen
on April 4, 2023
Posted by: Jeanne
from Florida
Expertise:Beginner
Bought a month ago love it easy to navigate large text easy to read
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy
on April 5, 2023
Posted by: Awesome
Expertise:Intermediate
Top of the phone chain. I have been using Samsung phone since Note 3.(still working).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a Great Improvement over S22 Series
on April 6, 2023
Posted by: Not an S23 Fan
from Montgomery, AL
Expertise:Intermediate
I bought the S23 Ultra with the expectation that since the phone was in most regards the same size, it was expected that my case and other accy's would fit. Unfortunately, the dimensions are very slightly altered and this requires that I purchase new accy's. The capacity of the front facing camera is reduced over the S22. Others cameras are very good if not better and battery life is much better than the S22. Overall, I do not see the value in the upgrade from the S22.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, April 10, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value your thoughts as we strive to innovate and improve on our product design and functionality. I've attached some videos from our YouTube channel that highlight some of the great features of your new phone. Please feel free to reach out to Samsung Support if we can offer any assistance. Thank you for being a valued customer. -Bethany
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
smsng.us/Samsung-Support
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on April 6, 2023
Posted by: Candy
from Lancaster
Expertise:Expert
I'm a simple person and it exceeded my expectations. Texting is so much simpler.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US