Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Average customer rating
4.6
(450 Reviews)
Rating breakdown 450 reviews
5 Stars
353
4 Stars
60
3 Stars
18
2 Stars
10
1 Star
9
91%of customers recommend this product.
(
385 out of
422)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Lavender
Customer Rating
5
Excelent phone
on March 17, 2023
Posted by: Tonylion51
from Florida
Expertise:Intermediate
I recommend it a spectacular screen a zoom out league highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like my new phone
on March 17, 2023
Posted by: DDC the one and only
from Surry NH
Nice size and fast. Camera is great. Starts up quickly.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Android phone
on March 18, 2023
Posted by: Biggins
Expertise:Expert
I have always had a Samsung phone, starting with the S3. Last phone I had was a S21 Ultra, and it was ok. This S23 Ultra is far superior. I absolutely hate iPhone, and the one time I went with LG it died on me....twice. Never, ever, ever had that issue with Samsung, which is why I'll never switch to another brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on March 19, 2023
Posted by: Andrea
from Chicago
Expertise:Expert
The New S 23 Ultra is so great it’s super fast the pictures are great even in the dark the battery life is good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 19, 2023
Posted by: Sunshine
from Fairview, North Carolina
I really love my phone, bigger screen to play my games on. Fast charging battery lasts longer. Love all the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good glad I waited
on March 19, 2023
Posted by: Ancienttwelve
from Nc
Because I wasn't not buying a iphone, always had android so I am very happy withe s23 ultra
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent cell phone
on March 19, 2023
Posted by: best samsung phone ever
from stone mountain , ga
Expertise:Intermediate
i did upgrade from the s8 to s23ultra, wow new phone is faster, able add apps in seconds, much larger size, i really like the s23 ultra phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fingerprint
on March 20, 2023
Posted by: Ronald
from KY
Expertise:Intermediate
Does not work very often. Erased fingerprint and reentered. Still same problem. Fingerprint access seldom functions.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hey Ronald, thank you for finding the free time in your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If you are having trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. If that still does not work, you can try remotely unlocking your device using SmartThings Find. Check out the Samsung article titled, "Use the fingerprint sensor on your Galaxy phone or tablet" for some great tips on using this feature. For your convenience I have included a link below containing your device manual so that you can customize the settings of your phone to your liking. I like using the facial recognition feature where my phone requires my eyes to be open. You may like it better as well. If you would like any further assistance, please reach out to Samsung Support. Samsung Support is available to answer your questions, they can take any additional feedback that you would like to share with us, and they can help you with troubleshooting your devices. Thank you for being a steadfast Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00082563/
Written by a customer while visiting Samsung US