Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(181 Reviews)
Open Ratings Snapshot
Rating breakdown 181 reviews
5 Stars
136
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
6
92%of customers recommend this product. 
(
142 out of 155
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Great phone
on May 15, 2023
Posted by: TrackSuit Larry
Expertise:Expert
Buying this Samsung Galaxy 23 Ultra for its photographic capabilities and it's battery life which is far better than the Note Galaxy 22 Ultra+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for everyone
on May 18, 2023
Posted by: Emelen2020
from Pembroke Pines
Expertise:Intermediate
I bought this phone one month ago and I am very Happy I recommend to get it never desapoyment Great Phone
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy setup with Smart Switch!
on May 18, 2023
Posted by: johnz90
from Denton TX
Expertise:Intermediate
This Galaxy S23 Ultra 512 GB Unlocked I purchased about a month ago is easy to use and has a lot of features, it is worth every penny spent on the phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Problem transferring music library into phone
on May 19, 2023
Posted by: MikeG
from Austin
Expertise:Intermediate
Wanted to upgrade to this phone, but there seems to be a problem when trying to transfer my sizeable music library from my computer to the internal storage of the phone. The transfer stops somewhere in the middle for some reason. I tried through the USB cable, and also through the ShareIt app, but both methods have the same problem. Tried transferring in smaller chunks. Tried a factory reset. Same problem. Tried to continue copying the remaining uncopied files, but it would not proceed. Found a few other people on reddit experiencing this. Not sure what is going on. Returned the phone as a result. Considering whether to try another unit.
No, I would not recommend this to a friend.
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMay 23, 2023
Hey MikeG, we appreciate you sharing your thoughts with us about your Samsung Galaxy S22 Ultra. We understand wanting to have your music on the go and enjoy no matter where you are. Without knowing what file format you are using for your music, we recommend reaching out to the Samsung Support Team for assistance in ascertaining the difficulty and options that are available to you. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome bye bye iPhone
on May 20, 2023
Posted by: Jay jay
from Ky
Expertise:Expert
Great phone love the camera love the processor. Awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can only say this is a super phone/computer
on May 26, 2023
Posted by: Jafar
from Los Angeles
Expertise:Intermediate
I bought this one month ago and I could not have been happier. Every time I see people with iPhone I say to myself what is wrong with these people that they refuse to have the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 27, 2023
Posted by: Ashish
from New Jersey
Expertise:Expert
Amazing phone and cameras and pen too ram and storage capacity
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lol lol lol
on June 1, 2023
Posted by: Anonymous
from Colorado
Expertise:Intermediate
I get in 1 week ago i like it yay yay yay yay yay lolol
I would recommend this to a friend!
Features
1 out of 5
1
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 65-72 of 179 results 
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