Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
136
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
6
92%of customers recommend this product.
(
142 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome
on March 15, 2023
Posted by: Chris
from Peach Bottom
Expertise:Intermediate
Best phone I ever had. Still learning the features though lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal.
on March 15, 2023
Posted by: Beautifull
from New York
Expertise:Expert
This phone is Awesome. Everything you seen a commercials it does but better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the responsivness
on March 17, 2023
Posted by: gmdupe
from Maine
Expertise:Intermediate
I am so very pleased with this phone and its camera.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super incredible device!
on March 18, 2023
Posted by: Dospolucas
from San José CA
Expertise:Expert
Love my device. It is a powerful tool at work and home!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on March 18, 2023
Posted by: Russianx31
from Miami fl
Expertise:Intermediate
Great and amazing phone, everything fantastic except the s pen that's not working properly. That's the reason I can't give 5 star but other than that Great phone
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Hello Russianx31, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more information about the functionality of your S Pen, I would like to ask you to reach out to Samsung Support for further assistance and troubleshooting. Thank you for being a valued Samsung customer. – Debra smsng.us/Samsung-Support smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung Galaxy ever
on March 20, 2023
Posted by: Bobthahog
from Lebanon, Indiana
Expertise:Expert
This is the best Samsung phone in a long time. The idle drain time is excellent. Samsung used to have a problem with phones draining battery even while sitting idle but this phone does excellent and it is so fast and the battery life is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Overall
on March 21, 2023
Posted by: Jeff
from Virginia
Expertise:Intermediate
I've had the phone for about a month now and while there has been a lot to learn in order to use it more effectively. I've enjoyed the learning and I'm getting more out of the phone itself!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on March 23, 2023
Posted by: Philibuster
from Columbus Ohio
Expertise:Expert
I've been running my S23 Ultra for about a month now and it is the biggest upgrade I've ever seen between phones only two years apart. I love the S Pen and it made me remember how much I liked being able to handwrite notes on my devices. It was easy to set up and now all my files and photos are accessible from any of my devices.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US