Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Average customer rating
4.5
(181 Reviews)
Rating breakdown 181 reviews
5 Stars
136
4 Stars
24
3 Stars
11
2 Stars
4
1 Star
6
92%of customers recommend this product.
(
142 out of
155)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Phantom Black
Customer Rating
5
Amazing
on August 18, 2023
Posted by: stopher918
from Cartersville, GA
Expertise:Intermediate
This phone is amazing. It works perfectly. So smooth and intuitive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good.
on August 19, 2023
Posted by: Bobby Hovatter
from Morgantown West Virginia
Expertise:Intermediate
So far so good. The impoverishment in the battery is what's surprised me most, it is much better than the S22 Ultra. Also wow what a camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love this phone BUT....
on August 19, 2023
Posted by: LoriH
from Westminster, CA
Expertise:Intermediate
Love this phone and I would use it more if the stupid ads weren't so bad. I hate the ads and I get very frustrated at them.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Good day LoriH,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the free time in your schedule, please take a look at the article that I have linked below titled, "Get rid of pop-up ads on your Galaxy phone" to learn how you can get rid of those pesky unwanted ads. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. When you have the free time in your schedule, please take a look at the article that I have linked below titled, "Get rid of pop-up ads on your Galaxy phone" to learn how you can get rid of those pesky unwanted ads. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra has many amazing features!
on August 19, 2023
Posted by: Gio10
from Minnesota
Expertise:Expert
I bought the S23 Ultra on March 4th as a trade in with the S22 Ultra, even though they look similar, but that phone is way superior in all aspects, it has literally the best camera in a phone, it's super fast, and reliable, and so satisfying to use, it is the best phone of the year and it's not even close!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great well made Phone
on August 22, 2023
Posted by: angden0610
from Springfield, MA
Expertise:Expert
Ever since I bought this Phone, I became more a photo enthusiast and I am enjoining to the max. I mostly use it to take fabulous panoramic, portrait photos to almost everything and it comes out just great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 23, 2023
Posted by: Blackout 4208
from Allentown pa
Expertise:Intermediate
I've had this phone for about 3 weeks now I love the features it has. The camera is great along all the many different things you can do with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Good features
on August 24, 2023
Posted by: Karbinho
Expertise:Intermediate
I bought this a month ago and I'm so happy 😊 but I'm not satisfied with the battery performance I'm really in this situation
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever since the note 20 +
on August 29, 2023
Posted by: Jean
from Boston Massachusetts
Expertise:Intermediate
I was feeling bad knows that they will no longer make the Notes no more but after getting the S23 ultra i experience the best of Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US