Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB (Unlocked) - Phantom Black
Average customer rating
4.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
40
4 Stars
10
3 Stars
0
2 Stars
5
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB (Unlocked) - Phantom Black
Customer Rating
5
Great everything!
on January 8, 2024
Posted by: Kathyclari
from Puerto Rico
Expertise:Expert
I was gifted this phone on my birthday last month. So far it's great! It's perfect, it has so many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's worth it
on January 30, 2024
Posted by: Rayniski
from Lafayette, Indiana
Great phone will hold on to it and not trade it in, because I want someone else to have the same experience.
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Button placement
on February 2, 2024
Posted by: SamsungFan604
Love the phone for most of its features but HATE the buttons on the same side...at least for taking screenshots. My old phone, the volume and power buttons were on opposite sides of the phone which made pressing them for screenshots much much easier.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, February 5, 2024
Howdy SamsungFan604,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S23 Ultra. If pressing and releasing the Side button and Volume down button to capture your screenshots are not convenient for you, try swiping the edge of your hand across your screen, from side to side, keeping in contact with the screen. Before using palm swipe to capture a screenshot, 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. For your convenience, I have linked your device manual below for your records. Let us know if you have any questions for us or if you would like any further assistance. We'd be more than happy to assist you further. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S23 Ultra. If pressing and releasing the Side button and Volume down button to capture your screenshots are not convenient for you, try swiping the edge of your hand across your screen, from side to side, keeping in contact with the screen. Before using palm swipe to capture a screenshot, 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. 2. Tap to enable this feature. For your convenience, I have linked your device manual below for your records. Let us know if you have any questions for us or if you would like any further assistance. We'd be more than happy to assist you further. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great everything
on February 10, 2024
Posted by: Keyma
from Maryland
Expertise:Expert
Love this phone it is absolutely amazing best yet❤️❤️❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My thoughts
on February 13, 2024
Posted by: Samsung4life
from Memphis TN
Expertise:Expert
I bought it a year ago, I really do love it ,it's an excellent phone . But the only downside is that would've been better if it still had sd card slot and the prices are starting to get a little ridiculous especially in this economy today , the prices are dang near the same as a used car if not more sure the camera's actions, digital framework contrast are amazing. Overall it's a good phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5