Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB (Unlocked) - Phantom Black
Average customer rating
4.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
40
4 Stars
10
3 Stars
0
2 Stars
5
1 Star
1
90%of customers recommend this product.
(
37 out of
41)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 1TB (Unlocked) - Phantom Black
Customer Rating
5
Faster, Stroner and Great Pics!
on May 8, 2023
Posted by: The Abbottizer
from Portland, OR
Expertise:Intermediate
I thought my Note 10+ was a great phone. But, when I dropped it and fragmented the glass, I chose to upgrade to the S23 Ultra. All I can say is I am sooooo thankful I dropped my previous phone! The S23 Ultra builds on all the same technology, but it is faster, more efficient and the ZOOM capability and clarity of the pictures is 2nd to NONE. I command you to go get one. You will love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on May 17, 2023
Posted by: Spanish Rocket
from Houston
Expertise:Expert
Fast, top quality device, super easy transition from my old iphone max pro. Amazing camera and processor. Beyond happy!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
extemely fast ..comming from an iphone fan boy for
on May 19, 2023
Posted by: maine
from new york new york
Expertise:Intermediate
since i brought this phone ... i never put it down....extremely fast and the multi tasks is extreme... its 2023 and iphones dont do that... dont waste ya time buying last years phone....the 200 mega pixel camera puts iPhone camera to shame.... Samsung step they games up ... for 2023 hands down and the device is optimized like Apple phones ....apple aint never getting mu money' they operated
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not much is new from S22
on May 30, 2023
Posted by: Gorgeous
from NC
Expertise:Intermediate
OK, but nothing special....finding some bewildering glitches.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Wish I still had my S22+
on July 22, 2023
Posted by: S22 was better
from Philadelphia, PA
Expertise:Expert
One UI is very buggy on this phone. Notification drop down locks up regularly, or phone will not respond to an unlock (sits on black screen with fingerprint icon). Also my unit randomly turns off when bumped or dropped from more than a few inches even in a protective case.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Debra, Social Commerce, July 24, 2023
Aloha,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra is up to date. I have included a link below containing your software update, for your convenience. If you would like additional assistance, please do not hesitate to contact Samsung Support when it is convenient for you. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 Ultra is up to date. I have included a link below containing your software update, for your convenience. If you would like additional assistance, please do not hesitate to contact Samsung Support when it is convenient for you. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra review
on August 2, 2023
Posted by: Jimmy
from Chicagoland
Expertise:Intermediate
Went from an S21 Ultra to this. Glad I did. Battery so much better as is speed all around better phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on August 5, 2023
Posted by: Anonymous
from Santo Domingo
Expertise:Expert
I do love my S23 Ultra, I've using Galaxy S Series since S2 years ago. It won't never disappoint you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top spead, Great Camera and editing options.
on August 15, 2023
Posted by: Modojojo
from Kansas
Expertise:Expert
I had a Samsung galaxy S22 and this is way faster and great editing addition to my part time gigs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US