Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
3
Cute and overpriced
on November 14, 2023
Posted by: LadyJ1016
[This review was collected as part of a promotion.] My phone is used for personal reasons. I use it mostly for pictures, texting, email, Social media , and phone calls. I like option to have a protected album for photos. The picture quality is alright. My photos are often grainy or blurry. The phone has great storage, but it gets hot too often. I like the search option for texts and the ability to mark them as unread if needed. I love Samsung products so the brand is my go to.
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Howdy LadyJ1016,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices to protect your investment? Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device phone on a plane, having it stolen from your car, taking an unscripted dip in your pool with your phone in your pocket, to dropping it and shattering the screen. We have over 700 authorized repair locations available nationwide to take your device to be repaired so this protection helps you get back to what you enjoy doing most in life. If your photos and/or videos are blurry or poorly exposed, check out the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps to help you resolve any blurry videos or photos that your camera may be taking, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. "Keep your Galaxy devices at its normal operating temperature" is another great article to take a look at when you have the time, also linked below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. We're always here to help you in any way that we can! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices to protect your investment? Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device phone on a plane, having it stolen from your car, taking an unscripted dip in your pool with your phone in your pocket, to dropping it and shattering the screen. We have over 700 authorized repair locations available nationwide to take your device to be repaired so this protection helps you get back to what you enjoy doing most in life. If your photos and/or videos are blurry or poorly exposed, check out the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some simple troubleshooting steps to help you resolve any blurry videos or photos that your camera may be taking, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. "Keep your Galaxy devices at its normal operating temperature" is another great article to take a look at when you have the time, also linked below. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. We're always here to help you in any way that we can! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on November 14, 2023
Posted by: HugeFan
[This review was collected as part of a promotion.] This phone is the best yet from the Galaxy S line. Its sleek design and unmatched performance make this the perfect phone fo ALL of your needs. The limitations are next to nothing.
Samsung out did themselves with this model. I would be hard pressed to think how much more can technology continue to grow? Lol.
Great team effort putting this S23 together, keep up the good work.
#GoTeam.
#GoTeam.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, big upgrade from previous models
on November 14, 2023
Posted by: SCRILLIONBUX
[This review was collected as part of a promotion.] Love the phone, amazing camera and good battery life. Well designed and have had no issues. 10/10 recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung galaxies
on November 14, 2023
Posted by: Smashash55
[This review was collected as part of a promotion.] I love all the features and the amazing quality these phones have are absolutely amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've converted to Samsung
on November 14, 2023
Posted by: Doozie818
[This review was collected as part of a promotion.] I'm loving this phone! It's a great size. Easy to learn how to use and always finding new ways to personalize it in the way that I use it. Figuring out how to find, change, and update things has been a good experience. Awesome display, fast processing, amazing camera that makes me want to take pics more often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features easy to use long battery. Perfect a
on November 14, 2023
Posted by: Cjh005s
[This review was collected as part of a promotion.] Stream streams easily for games and movies. Plenty of apps to choose from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 14, 2023
Posted by: Galact1cG1rl
[This review was collected as part of a promotion.] Product has best features! Best galactic upgrade from galaxy s21
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Samsung
on November 14, 2023
Posted by: SandwichedSally
[This review was collected as part of a promotion.] I have been a Samsung user since the 7. Only once did I stray but went right back. The Samsung is user friendly, the Camera is too die for. And most importantly I don't have to rely on the cloud. I can expand my memory and that right there is key for me.
So I thank you Samsung from the bottom of my heart.
Value
5
Written by a customer while visiting Samsung US