Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
3
It has great features, but glitches alot
on December 12, 2023
Posted by: Love2streammusic
[This review was collected as part of a promotion.] I use my phone for everything my job, gaming and streaming, but has locked me out of my Google and can't downany new apps and it runs so slow
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Good day Love2streammusic,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We suggest reaching out to Google to seek assistance in unlocking your account so that you can begin downloading your apps once again. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included your software update below. Let us know if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We suggest reaching out to Google to seek assistance in unlocking your account so that you can begin downloading your apps once again. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. For your convenience, I have included your software update below. Let us know if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera and screen!
on December 12, 2023
Posted by: 3tunsdrayton
[This review was collected as part of a promotion.] I really like this phone and have been using it since replacing my older s9 model. The camera and screen and very good and make the user experience very enjoyable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s23
on December 12, 2023
Posted by: GoldMarc
[This review was collected as part of a promotion.] I love my galaxy s23. Great quality and takes fantastic pictures
I would definitely stay with Samsung for my next phone
I would definitely stay with Samsung for my next phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is Okay
on December 12, 2023
Posted by: Samsunguser2003
[This review was collected as part of a promotion.] Phone worked great for awhile but over time has lost a lot of battery life, gets warm fast, and no longer can vibrate, but it still gets the job done.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like it, nice phone
on December 12, 2023
Posted by: tvcker
[This review was collected as part of a promotion.] This is the best Samsung phone i had so far (for reference i had a s7, a03, a12). the camera is really nice and it only takes an hour to charge up fully. you can also charge other samsung phones, headphones and watches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone great performance
on December 12, 2023
Posted by: Allanthejew
[This review was collected as part of a promotion.] I use this phone constantly wether at work on the ambulance or just for streaming content. This phone has kept up with my pace without a hitch and I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and easy to use
on December 12, 2023
Posted by: Luvdrkskiez
[This review was collected as part of a promotion.] The video quality on this phone is amazing. The audio is very clear. The phone is also very user friendly which I really love since I'm not that great with technology. I love Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. I love this phone
on December 12, 2023
Posted by: Darnell
[This review was collected as part of a promotion.] I use this phone for school, work and everything else in life. It's very useful. Reminds me about everything.
Value
5
Written by a customer while visiting Samsung US