Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Sandis
[This review was collected as part of a promotion.] I love this phone i use it for business and personal and its awesome. Pictures are amazing and when playing games they run smooth no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
RELIABLE WITH QUALITY
on December 12, 2023
Posted by: Manny210
[This review was collected as part of a promotion.] Got this phone during black Friday and my God this had been the most indestructible phone I've had I'm clumsy ill say that but for home many times I've dropped it and not even a scratch shows the craftsmanship along with the quality of the camera you can't beat that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is easy to use
on December 12, 2023
Posted by: BeauSki73
[This review was collected as part of a promotion.] Love the phone and all its features. Only complaint would be the battery life. Better have a charger pack and cord if you don't have a place to chargd.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Hi BeauSki73,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Please do not hesitate to reach out to Samsung Support if you would like to ask us any questions or if you would like any additional assistance after reviewing the provided resources. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty cool, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Please do not hesitate to reach out to Samsung Support if you would like to ask us any questions or if you would like any additional assistance after reviewing the provided resources. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 12, 2023
Posted by: Lovelylady
[This review was collected as part of a promotion.] For everything such as streaming, gaming, movies, work, school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features. And great camera!
on December 12, 2023
Posted by: Nikki23
[This review was collected as part of a promotion.] Love this device very consumer friendly. Great features and a wonderful camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on December 12, 2023
Posted by: Worlock25
[This review was collected as part of a promotion.] I like the phone but my charger is not working right no more
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S23 lider in the High Range
on December 12, 2023
Posted by: RAnthony04
[This review was collected as part of a promotion.] It is an excellent device. You can multitask at the same time. I use it extensively for work and it is capable of showing high functionality, processing speed and impressive performance. One of its qualities is having a very powerful processor that delivers every processing capacity expected from this series and that is noticeable in the execution of high-quality and demanding video games and that on this phone you can play them as if they were on a computer or a gaming laptop. The camera system is exceptional, with sharp pixels and professional-level sharpness and quality in each photograph and video. Another plus is its high network connectivity capacity even in sub-urban areas and in adverse environmental conditions. Also comment on its high resistance, robustness and manufacturing quality that consolidate it as a phone worthy of Samsung's top range.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buy ever
on December 12, 2023
Posted by: Coco70
[This review was collected as part of a promotion.] Love this phone. Is easy to manage, espectacular graphics, lite and user friendly. I recommend this 100 percent.
Value
5
Written by a customer while visiting Samsung US