Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
2
great feautres, good cameras, fast phone
on December 30, 2023
Posted by: Dany
from jersey city nj
Expertise:Intermediate
bought the s21 and a s23 and none of them have made it to a year my s23 have only like 7-8 month and now it does not turn on, same with my last 21
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hello Dany,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, please take a look at, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, please take a look at, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 30, 2023
Posted by: BeastofOdin
[This review was collected as part of a promotion.] Fast, reliable, absolutely amazing camera. Great storage, fast transfer speeds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice works well
on December 29, 2023
Posted by: Chip
from Iowa
I brought this phone works well. Nice pictures and a great up grade.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 29, 2023
Posted by: Romero
[This review was collected as part of a promotion.] I use my phone for everything I love it's has amazing features and the qualities are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed.....AT FIRST
on December 29, 2023
Posted by: Crossiz
[This review was collected as part of a promotion.] Coming from the s20 ultra, I'm can't even lie when I say I was disappointed initially with my s23 purchase, up to the second day I was going to return it for a ultra, but after a week that's when the magic started to show itself, not only was the small form factor more pocket and car mount friendly, I found myself not missing the extra screen real estate, especially when it's so conveniently sized, not to small and not too big. the price wasalso initially one of my biggest gripes too, but then after coming to terms with no expandable storage and moving accordingly, I found myself enjoying the performance of the chipset, and the camera way more than I thought I would. Definitely a Surprise and great upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the size of the phone.
on December 28, 2023
Posted by: Yahyah
[This review was collected as part of a promotion.] I use it for streaming music, social media, games. I love how easy it is to navigate and how convenient the size of it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a nice upgrade from my S21
on December 28, 2023
Posted by: PackMule
[This review was collected as part of a promotion.] I am really enjoying my S23. The battery lasts a very long time on one charge and the pictures come out great! The phone is sturdy and I am loving the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High quality phone
on December 28, 2023
Posted by: Badbob
[This review was collected as part of a promotion.] I use my phone for texting and calls but also watching movies and sporting events. The s23 was an upgrade from the
j7 and its a night and day difference. I went with the j7 from an iPhone and it just seemed like a much cheaper quality phone. The s23 is right in line with an iPhone in terms of quality. Only have had it a days but am impressed.
j7 and its a night and day difference. I went with the j7 from an iPhone and it just seemed like a much cheaper quality phone. The s23 is right in line with an iPhone in terms of quality. Only have had it a days but am impressed.
Value
5
Written by a customer while visiting Samsung US