Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Galaxy S23: The Phone That Refuses to Die
on December 12, 2023
Posted by: ThePhoenix
[This review was collected as part of a promotion.] My track record with phones? Let's just say gravity and I have a close relationship. But through drops, dunks, and even a cracked screen, my Galaxy S23 has emerged victorious, earning the title of "Best Phone Ever" in my book.
This phone is a tank. It's survived countertop dives, sidewalk collisions, and even a swim in a soapy sink, all without a scratch (except for that battle scar on the screen, which is a testament to its resilience).
Beyond its rugged exterior lies a performance powerhouse. Apps fly, multitasking is a breeze, and games run smoothly. Even with a bit of wear and tear, it still holds its own against the latest releases.
But it's more than just a tough and capable device; it's a reliable companion. It captures treasured moments, keeps me connected, and helps me navigate my daily life. It's a trusted tool and a source of entertainment, all rolled into one.
If you're looking for a phone that can take on life's little mishaps while staying powerful and dependable, look no further than the Galaxy S23. Just be kind to it, unless you want to test its limits like I did!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on December 12, 2023
Posted by: Anetka
[This review was collected as part of a promotion.] I use my phone for everything from streaming, watching movies, checking emails, taking photos & videos, connecting to social media, using internet, connecting to family & friends. The quality of photos & videos is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on December 12, 2023
Posted by: Hill1582
[This review was collected as part of a promotion.] Great product no complaints. We would recommend be
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The product has great features
on December 12, 2023
Posted by: 12Tribes
[This review was collected as part of a promotion.] It's ok but hard to use certain features
Miss when it use to say text and who is calling out loud
Miss when it use to say text and who is calling out loud
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the camera features.
on December 12, 2023
Posted by: MsNikkiB
[This review was collected as part of a promotion.] My phone is used for movies and gaming mostly! I'm usually on my phone half the night.
I also enjoy the crisp clear pictures that I can now experience with my new phone
I also enjoy the crisp clear pictures that I can now experience with my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
3 out of 5
on December 12, 2023
Posted by: Slyme01
[This review was collected as part of a promotion.] There is not enough storage having a cloud helps but still doesn't have enough room. My phone can also get very hot at times when it is not being charged or used.
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Hey there Slyme01,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! The beauty of the Galaxy S23 Series is that we have many options available to suit your needs. For your convenience, I have linked it below. Check out our various storage options that range from 128GB to 1TB. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out the article titled, "Keep your Galaxy device at its normal operating temperature" when you have the free time out of your busy schedule to learn more about the factors that may impact the temperature of your device. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support after reviewing the provided resources. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! The beauty of the Galaxy S23 Series is that we have many options available to suit your needs. For your convenience, I have linked it below. Check out our various storage options that range from 128GB to 1TB. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out the article titled, "Keep your Galaxy device at its normal operating temperature" when you have the free time out of your busy schedule to learn more about the factors that may impact the temperature of your device. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support after reviewing the provided resources. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
4
Quality Phone
on December 12, 2023
Posted by: TeamGalaxyMom
[This review was collected as part of a promotion.] I use my Samsung Galaxy 23 phone for personal and business. I have had my phone for about 3 years. I am most proud of its durability as I have dropped it numerous times, including on its face and I have not one crack in it. I also love the camera quality. It takes clear, crisp and easy to edit pictures, which is essential for my business as I sell handmade products online. My only dislike is reception and it may be a network issue but it seems like it has more dependency on wifi instead of the 5g. Again, it may be a network issue. Other than that, I will always be team Samsung Galaxy for life!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great perfect size phone
on December 12, 2023
Posted by: vmrhanky
[This review was collected as part of a promotion.] I'm an older person so this small but powerhouse device fits my needs very well it's fas has a beautifully screen no lag at all I have been a Samsung user for over 20years I have never been disappointed at all the only little suggestion I would have is to make the battery a bit larger but not the biggest deal keep up the great work I look forward to the s 24 I will definitely get it.
Value
4
Written by a customer while visiting Samsung US