Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7 out of 5
4.7
(4,046 Reviews)
Open Ratings Snapshot
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product. 
(
66 out of 81
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
FAST as lightning ⚡
on March 15, 2023
Posted by: KatieH
[This review was collected as part of a promotion.] I went from the S10 and this thing is lightning fast, with 0 lag. I use my phone, like most of us, to run my business and life, and the features on this device make that easy and less complicated.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 15, 2023
Posted by: Mommaurchin
[This review was collected as part of a promotion.] I went from an S20 FE to this phone and I was worried the front camera wouldn't look as good since the specs are lower but I can't even tell a difference. It works like every other Samsung phone but I opted for the larger storage capacity. It's also smaller than my old phone which is nice because I have small hands.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great replacement phone
on March 15, 2023
Posted by: Artiee
[This review was collected as part of a promotion.] Great replacement phone that moved me up to get 5G service. Easy to use nothing real new that I needed to learn over my past Samsong phone.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A marked improvement in design over the s22
on March 15, 2023
Posted by: Boozmanchu
[This review was collected as part of a promotion.] I came from the s22 intending to see if there was a resonable improvement before deciding if i would keep the device. The s23 has some changes that some would deem small but that make a big difference to me. Battery health is improved for sure. I love the changes to the rear camera bezel, my s22 had wear marks on the edges of the old bezel from just putting it down and picking it up. The earpiece speaker of the s22 was also large enough that debris constantly got inside and I could see it, which dove me nuts. The s23 has a more narrow speaker grill so I no longer have that problem. I love the color of my s23 as well, the green looks great especially with the new camera bezels. Only two things keep me from giving it a 5/5. One is the back glass, which is not perfectly flush with the frame of the phone. It can just barely be felt with a fingernail, so i worry that debris may start to work its way in eventually. Second is Bixby. I use bixby over google assistant. I do not feel as though bixby has gotten any upgrade in its AI to capitalize on the new snapdragon in the s23, and as a result it simply feels the same or soemtimes less responsive than it did on my s22. That will likely improve in future updates, but is still worth noting. All in all, I am quite pleased with my upgrade to the s23 due to the design improvements.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Proven quality as expected and beyond
on March 15, 2023
Posted by: FunStang
[This review was collected as part of a promotion.] I went from an S20+ to the S23 thinking I might be stepping down a little in screen size and usability but was willing to risk it for a 3 generation newer device. My worries were unfounded. Excellent connectivity and antenna as I live in a cell phone dead zone in the past, now I get hardly any drop off in service connectivity. The slightly smaller screen size down fro the S20+ isn't an issue for me at all and the phones is working flawlessly for me. AWESOME!!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast and great functionality.
on March 15, 2023
Posted by: PowerUser56
[This review was collected as part of a promotion.] I use my phone for personal and business. I moved away from Apple phones 7 years ago and have never looked back.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's small bit powerful!
on March 15, 2023
Posted by: 24lover
[This review was collected as part of a promotion.] As I said it is small but powerful enough. I used s20+, and now I use s23. Small but more battery life and fast strong. Very good
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An absolute winner
on March 15, 2023
Posted by: RobUSA
[This review was collected as part of a promotion.] The s23 is my daily phone amd handles video streaming and document editing perfectly. I am an avid Samsung user and have been using the products for many years because of the high quality workmanship and reliability
Such a distinguished size and super fast.
Very happy with the device.
Written by a customer while visiting Samsung US
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