Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4
Great photography
on March 15, 2023
Posted by: Boomer
[This review was collected as part of a promotion.] Great photography, not natural to use options...took over an hour to transfer info from old phone to new phone-didn't have time to spend with salesperson at Spectrum store on how to use phone. Haven't even figured out how to turn it off! I HATE having all the Samsung products pushed on me that I am quite comfortable with Google.
Written by a customer while visiting Samsung US
Customer Rating
5
Solid upgrade from S21
on March 15, 2023
Posted by: iHasUpgraded
[This review was collected as part of a promotion.] I took advantage of an upgrade offer to move from my old S21 to this S23. I considered getting the S23 Ultra, but it didn't seem like it was worth the extra cost (do I really NEED the extra space and power on that one? no), and I actually like this size better. It does everything my old phone did, but smoother. It connects to my watch, headset, and car. Map navigation works well. Reception is on par or better than my old phone. Wireless charging works great.
The only minor gripe I have is that it seems like it crops photos when you document scan in landscape. Would be nice if it kept to the margins shown more closely. I can work around that though, so not going to detract for it.
Overall, I am very satisfied with this phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on March 15, 2023
Posted by: Fatdawg
[This review was collected as part of a promotion.] Good product always has been don't really see a difference vs my old phone s21. For the price I should have stuck with my old phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S21 to S23
on March 15, 2023
Posted by: Speler
[This review was collected as part of a promotion.] When you put a cover on you cannot tell the difference in feel and looks. Although the S23 is slightly smaller and a perfect fit for me. It takes good quality pictures. It feels faster and smoother than the S21. The apps works better. Love my new Pro5 watch with Samsung health.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 Features
on March 15, 2023
Posted by: Bstang
[This review was collected as part of a promotion.] The speed of this phone is so much better than my old one (it was still a Samsung Galaxy just well old)! The storage capacity and the switch was quick n easy to do/understand without assistance as I had ordered mine online. I have yet to take a "moon" shot due to the weather that has been rain forever. Apps download instantly in comparison to the wait I used to have on my old phone. It has been only a few weeks so I am sure there is more to learn, explore and experience but right now I am VERY glad I bought this and nothing else :) The phone shot I have is when I first got the phone and was getting ready to case it/glass protect it/and begin using it!
Written by a customer while visiting Samsung US
Customer Rating
5
This product delivers excellent speed
on March 15, 2023
Posted by: KABro87
[This review was collected as part of a promotion.] Moving from the S21 to the S23 was a great decision. The battery life on the S21 is much better than the S21 I had. The S23 is much quicker when searching and downloading. I also believe the sound is better when streaming through blue tooth head phones.
Written by a customer while visiting Samsung US
Customer Rating
3
Too small
on March 15, 2023
Posted by: ViviRod
[This review was collected as part of a promotion.] I love the camera. But I am use to a bigger screen. This phone was too small for me.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hey there ViviRod, thank you for finding the free time in your day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. If you enjoy the larger displays, I would like to suggest checking out the Galaxy S23+ and the S23 Ultra. The Galaxy S23+ has a 6.6" Dynamic AMOLED 2X Infinity-O FHD+ Flat Screen Display while the Galaxy S23 Ultra has a 6.8" Dynamic AMOLED 2X Infinity-O QHD+ Edge Screen Display. Please do not hesitate to reach out to Samsung Support with any questions you think of, if you have any additional feedback to share with us, or if you would like help troubleshooting your devices. Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-s23-ultra/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s23%2B&device-3=samsung-galaxy-s23
Written by a customer while visiting Samsung US
Customer Rating
5
Trajectory and light weight
on March 15, 2023
Posted by: Jodon1
[This review was collected as part of a promotion.] The advantage that I feel the more I use it that the operating system is very
fast and compact, and it is light, so it is not burdensome to carry around, and
it is pretty and luxurious.
fast and compact, and it is light, so it is not burdensome to carry around, and
it is pretty and luxurious.
Written by a customer while visiting Samsung US