Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Best phone I've ever had!
on March 16, 2023
Posted by: TinaLynn
[This review was collected as part of a promotion.] This phone is great! It is tough to find phones small enough to fit in my hands these days but this one is perfect. Sturdy and sleek looking as well. I drop it all the time and still have not scratched or cracked the screen. Features are wonderful and it is very customizable. Works seamlessly with my Galaxy watch 5 and Samsung buds. The best thing though, battery lasts longer than any phone I have ever had.
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on March 16, 2023
Posted by: Cris79
[This review was collected as part of a promotion.] All in one; Its very good for multitasking, taking photos and gaming.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features & camera
on March 16, 2023
Posted by: LovetheS23
[This review was collected as part of a promotion.] Love the crispness of the pictures and videos....Also, the phone is very fast and the battery life is awesome.
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, runs smoothly and efficiently
on March 16, 2023
Posted by: SharDee
[This review was collected as part of a promotion.] Seems to be good so far, I have not had it very long though. Will update after awhile longer.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hello SharDee, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your bag, spilling your coffee onto your speakers, or dropping it and shattering the screen. With over 700 authorized repair locations to take your device to be repaired, helps you get back to what you love doing the most in life. We strongly recommend also protecting your investment by placing a protective case on your new phone and putting a screen protector on. Please visit the Samsung website and check out all of the accessories we have available for your Galaxy S23. If you think of any questions or if you would like to share any additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent value and battery life
on March 16, 2023
Posted by: Hyacinthdr4ci
[This review was collected as part of a promotion.] A huge upgrade from the previous phone, iPhone 12. The battery life lasts an entire day and the phone suffers from no overheating despite heavy use. Make it better by making it cheaper.
Written by a customer while visiting Samsung US
Customer Rating
5
amazing pictures
on March 16, 2023
Posted by: photos
[This review was collected as part of a promotion.] i love the night camera it's amazing. took picrure in pictch black.
Written by a customer while visiting Samsung US
Customer Rating
4
Something new while nothing new
on March 16, 2023
Posted by: Ghostmotions
[This review was collected as part of a promotion.] I had the s10 since it came out and I loved it so much. I got an upgraded phone just because I was getting tired of the same phone for almost 4 years. Now that I have the S23 I don't really see much of a difference. It has the same things that the s10 had. It may have like 5 new features but nothing that made me feel great about this purchase. The quality of the speaker, battery, camera all seem the same to me. The only big change I have had is the facial recognition. Other than that it's the same.
Written by a customer while visiting Samsung US
Customer Rating
5
Excited and not so confused
on March 15, 2023
Posted by: Trick0214
[This review was collected as part of a promotion.] I am an older woman and technology has been difficult for me to grasp in-depth. But I have found my new Galaxy S23 to be the simplest for transferring data from my old phone (S8) , to navigating and settings. Of course I am still learning more everyday, but this phone does not intimidate me. I was worried about that, is why I waited so long to upgrade ;)
Written by a customer while visiting Samsung US