Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
The screen size
on May 1, 2023
Posted by: Iam7him
[This review was collected as part of a promotion.] I like playing games and watching movies on YouTube
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on May 1, 2023
Posted by: Samsunglove
[This review was collected as part of a promotion.] I've always loved Samsung phones because of the quality build and exceptional software. The possibilities to customize and make task very efficient is my favorite part of owning this phone. It's very fast and with the size of the RAM I'm able have many apps open without having it refresh.
Written by a customer while visiting Samsung US
Customer Rating
5
The photo quality is superb!
on May 1, 2023
Posted by: phatsy
[This review was collected as part of a promotion.] streaming and photo quality is beyond expectation it was really high quality
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone series!
on May 1, 2023
Posted by: SoLoClagg2
[This review was collected as part of a promotion.] My 2 kids and myself all have Samsung S series phones and love them. We watch a lot of YouTube and listen to music via YouTube music. We do some games and coloring apps and never have trouble with anything. Streaming is always a breeze, our games never freeze, and music sounds great. The S22 and S23 are both outstanding phones that do what's needed and then some. Will always have an S series until they are no more.
Written by a customer while visiting Samsung US
Customer Rating
5
I really love that I can tap the screen to wake
on May 1, 2023
Posted by: Tbabie
[This review was collected as part of a promotion.] I use it for my personal phone, work, and any business I need to do
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use. Great Functions
on May 1, 2023
Posted by: Bernie8569
[This review was collected as part of a promotion.] This model streams smoothly with high quality videos. Music sounds lovely and all the new functions fit nicely .
Written by a customer while visiting Samsung US
Customer Rating
3
It's a strong one
on May 1, 2023
Posted by: Riri1983
[This review was collected as part of a promotion.] It's a strong phone, easy to manage, lots of space. I miss the fingerprint recognition that I had on my old phone.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hello Riri1983, we appreciate your feedback on your Samsung Galaxy S23. Without knowing what device you owned prior to this one, we can say this does have fingerprint recognition as a way to unlock your device. The sensor for this is on the front display of your device. You can set up this feature in your settings. In your settings app, under lock screen, choose lock screen type and you can choose from facial recognition, pin, or fingerprints usage. If you need further assistance in the set up, please reach out to the Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
I think my s22 model was better
on May 1, 2023
Posted by: Hulk1987
[This review was collected as part of a promotion.] I feel the s22 processor was faster am I had way less app glitch problem wish I was leaving a positive review but I have been a galaxy an galaxy note fan for years an you would think for the thousands of dollars I've spend over the years on new galaxy phone that it would get better maybe its just this phone but dout it my girlfriend has same phone an same issues feel like Samsung robbed my wallet on this model! 😓 I belive in truth an thats my feelings thanks for listening.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 3, 2023
Hey there Hulk1987, thank you for taking time to provide your thoughts to us on your Samsung Galaxy S23. Given the information provided, we believe the first step might be an adjustment to the refresh rate of your device. We have provided a link with step by step instructions on how to increase the refresh speed to potentially resolve the processing speed. If this does not resolve your difficulty, we have also provided a link to the Samsung Support Team for further assistance. Thank you for being a loyal Samsung customer. -Elizabeth
Refresh Rate
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Refresh Rate
https://www.samsung.com/us/support/answer/ANS00086005/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US