Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
4
Longest battery life I've experienced!
on May 31, 2023
Posted by: MargaritaNoSalt
[This review was collected as part of a promotion.] It's great that I don't have to charge my phone every night before bed. Especially love the screenshot feature. I take a lot of screenshots, and on previous smartphones always had to press my power and volume down buttons just right; the S23 comes with an icon that makes it so much easier.
My only gripe with the phone is that "Do Not Disturb" doesn't eliminate ALL sounds. I set it to go on at bedtime, but system notifications still come through. Pretty annoying; have to set sound to vibrate, which kind of defeats DND option.
Otherwise, I'm very satisfied with storage capacity, battery life, and the phone in general.
Written by a customer while visiting Samsung US
Customer Rating
1
Not a fan.
on May 31, 2023
Posted by: Bwertman
[This review was collected as part of a promotion.] Samsung is a new brand for me as I usually use Motorola. I'm not a big fan of the Galaxy S23. The keyboard is awful, messes up all if my texts. Also the microphone never understands what I'm saying for speech to text and the punctuation is all over the place. Would not recommend.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hello Bwertman, we appreciate your feedback on your Samsung Galaxy S23. If you are finding the keyboard difficult to navigate you can make adjustments to the style of keyboard for your device. In your settings under General Management and Samsung Keyboard settings, you can change the style of keyboard, split or together, how it can rotate to landscape on your device, and a range of other options that can help you use your keyboard with ease. We have also included a link to help you with the speech to text features and how to reset and troubleshoot your Bixby feature. We appreciate you being a Samsung customer, and we have included a link to the Samsung Support Team if you have further questions or would like assistance with your device. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on May 31, 2023
Posted by: Draggonking39
[This review was collected as part of a promotion.] Best phone yet. Great camera. Playing games on it is smooth and fast. very bright display good for movies and videos.
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond expectations
on May 31, 2023
Posted by: Emperu23
[This review was collected as part of a promotion.] I love this device. It's fast, has a great resolution on the screen, has nice cameras, and perfect features.
Works perfectly with the apps I use for work.
It has never failed.
Works perfectly with the apps I use for work.
It has never failed.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on May 31, 2023
Posted by: Turtle
[This review was collected as part of a promotion.] It was time for a change and switching to the Galaxy S23 was a no brainer. My reason is simple, my adult children who have used the Android version for years made the suggestion that I switch. Plus I saw what their phone could do and I trusted their judgement. Besides if I run into a problem I simple contact them for suggestions.
All in all the features are great and better than I expected. Thank you!
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size
on May 31, 2023
Posted by: IdahoFlower
[This review was collected as part of a promotion.] The S23 has great storage and is a perfect size to hold in your hand. I love the camera and some new features that I can do with my pictures like deleting background objects.
I love the Edge which allows me to access my most used apps, weather, and I even have a sticky note for reminders.
The phone is familiar enough that there is not a huge learning curve when you switch devices but it is still feels and looks like a major upgrade.
I love the Edge which allows me to access my most used apps, weather, and I even have a sticky note for reminders.
The phone is familiar enough that there is not a huge learning curve when you switch devices but it is still feels and looks like a major upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23
on May 31, 2023
Posted by: Trobeld
[This review was collected as part of a promotion.] First Android I have owned. Easy to navigate and super fast, long lasting charge. I watch alot of movies/docuseries on my phone. Great resolution and sound!
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on May 31, 2023
Posted by: Wallflower
[This review was collected as part of a promotion.] This phone does everything I need it to do, and it does it well. The camera is crystal clear and zooms in nicely, which is important when taking pictures and video of concerts ans music festivals. The storage is a good size to keep all of those photos, and the ability to sync to various apps is so easy.
Written by a customer while visiting Samsung US