Best Buy - Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender

Average customer rating

4.7

(4,046 Reviews)

Rating breakdown 4,046 reviews

5 Stars

3,133

4 Stars

753

3 Stars

119

2 Stars

1 Star

81%of customers recommend this product.

(

66 out of 81

)

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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender

Customer Rating

Why I switched from Fold4 to S23

on June 27, 2023

Posted by: shalte81

from St Petersburg, FL

Expertise:Intermediate

I switched from a Samsung Galaxy Fold4 to a Samsung Galaxy S23 and I’m very satisfied with my decision. The Fold4 was a versatile device that could function as both a phone and a tablet, but I found myself using it mostly as a phone after getting a separate tablet. The S23 is a compact and powerful phone that meets all my needs. It has a long-lasting battery, a smooth performance, and a stunning display. The best part is that I was able to transfer all my data and settings from my Fold4 to my S23 using the Samsung Smart Switch Mobile app, which was very convenient and easy to use. I highly recommend the S23 to anyone looking for a reliable and affordable smartphone.

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

My S10 was better.

on June 22, 2023

Posted by: Snider

from Phoenix, AZ

Expertise:Intermediate

With the exception of the battery's duration, my S10 was better. I have no music or photos on my phone and the storage is already half full. Yes I can use the cloud but only if I have cell service and since I tend to do a fair amount of outdoor activities away from urban areas this is a real drawback. Taking away the ability to expand storage was not a smart move.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 26, 2023

Hey Snider, we appreciate you taking time to share your feedback on your Samsung Galaxy S23. We understand how important having all of your content with you on the go is to your adventures. For this reason we do offer a few different storage options to help best suit your usage needs. We appreciate you being a Samsung customer, and have included a link to the Samsung Support Team to see if they have options available to your specific needs. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages

Written by a customer while visiting Samsung US

Customer Rating

Do not buy

on June 21, 2023

Posted by: Kyra

Expertise:Expert

I've had this phone for a couple months and I like the fact that It is so small, it's horrible. It freezes all the time. Everything is up to date. While in my notes app it stays there for a couple seconds everytime I open the app. Phones are supposed to make things more convenient and faster. It makes it inconvenient and slower.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 22, 2023

Hello Kyra, we appreciate you taking time to share your feedback on your Samsung Galaxy S23. We understand how important the full functionality of your device to making every day life easier and more efficient. If you haven't done so already, the first step we recommend taking would be to go in to your settings app, and under display, adjust the motion settings from standard to adaptive to help with the refresh rate of your device. If that does not help resolve this difficulty, we have also included a link to the Samsung Support Team for further troubleshooting assistance and options that may be available to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages

Written by a customer while visiting Samsung US

Customer Rating

Great phone

on June 15, 2023

Posted by: Sharon

from Unicoi tn

Expertise:Beginner

I have one s9+ love it 3 yrs old still n great shape

I would recommend this to a friend!

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Easy to use

on June 12, 2023

Posted by: Dmac212

from Washington DC

Expertise:Intermediate

Had the opportunity to use for 1 week was thoroughly impressed

Features

Performance

Design

Value

Written by a customer while visiting Samsung US

Customer Rating

Not as good as my s10

on June 11, 2023

Posted by: Kevin

from Clio Michigan

Lots of bugs in software. Wifi won't work if you are within 12 feet of the router. Have done network resets and factory reset. Still does not work well. The only thing better than the s10 is the camera.
I wish I never traded in my old phone.

No, I would not recommend this to a friend.

Features

Performance

Design

Value

Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 13, 2023

Hey there Kevin, we appreciate your feedback on your Samsung Galaxy S23. We would be more than happy to assist you in troubleshooting any difficulty you are experiencing with your new device. We have great articles on our website about troubleshooting the Wi-Fi connectivity and range of your device. And without knowing what bugs you are experiencing, we recommend changing the settings in your device under display adjusting the motion smoothness from standard to adaptive to potentially help. We have also included a link to the Samsung Support Team if you would like to work one on one with an expert to best align your device to your needs. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages

Written by a customer while visiting Samsung US

Customer Rating

Not a bad phone liked my s10 better. Get the pluss

on June 10, 2023

Posted by: 87blackc4

from Portland Oregon

Expertise:Intermediate

I upgraded about 3months ago don't get me wrong I will stick with Samsung but I'm not as happy with this one If you decide to get one get the pluss. Galaxy s phones are the best android phones,Ive been using since the s 3 and will get another Galaxy s in the future just not real happy with the 23. WIN SOME LOSE SOME.

I would recommend this to a friend!

Features

Performance

Design

Value

Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 12, 2023

Hey there 87blackc4, thank you for taking time to share your feedback on your Samsung Galaxy S23. We are happy to hear you have been such a loyal Samsung customer, and enjoy the Samsung devices. We would be more than happy to assist you with any questions or assistance you may need. We have provided for you a link to the full product manual and the Samsung Support Team. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages

Written by a customer while visiting Samsung US

Customer Rating

Samsung is superior

on June 7, 2023

Posted by: Louvesamsung2

[This review was collected as part of a promotion.] I use for gaming, work, and for talking. The overall quality and performance of the phone is second to none.

Value

Written by a customer while visiting Samsung US

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