Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Great phone
on August 11, 2023
Posted by: Underwaterbimbo
[This review was collected as part of a promotion.] Use this phone daily, great battery life and awesome photos. Runs smoothly for all my apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Samsung Quality
on August 9, 2023
Posted by: Bugs
from Gulfport, MS
Expertise:Intermediate
I returned to Samsung after a brief stint with Apple. Overall, the S23 meets my expectations with one caveat. The biometrics are sub-par when compared to Apple! I couldn't get the fingerprint to work at all, and the face recognition is very finicky about light and exact position it should be held. Sorry, Apple has you beat hands down. You should really work on that.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good so far
on August 6, 2023
Posted by: Shnbk0719
from Clarksville TN
Expertise:Intermediate
I've been liking pretty much everything on the phone except it keeps crashing when watching streams and haven't been able to get that fixed yet. Otherwise doing good so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than the S8 I had.
on August 5, 2023
Posted by: Lorey
from Palmdale CA
Expertise:Beginner
My S8 was discontinued so my son sent me a new phone. It is a S23! It's great although I'm still learning to use it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy
on July 28, 2023
Posted by: Twinkie303
from Yo, Oh
Absolutely love this phone..so very user friendly. And the photos are awesome especially the night ones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not that Crazy about it!
on July 26, 2023
Posted by: GRAM81
I read so many reviews about how great it was but so far I'm not on love with it. It keeps doing funny things. Maybe it will get better for that price I would hope so!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, July 27, 2023
Hello there GRAM81,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Without knowing what you may be experiencing with your Galaxy S23, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a steadfast customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! Without knowing what you may be experiencing with your Galaxy S23, I recommend contacting Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being a steadfast customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Super great phone
on July 22, 2023
Posted by: Putz
from Bluffton, Indiana
Expertise:Intermediate
I bought this phone a month ago. After expected new user aches and pains I have grown to love this phone. The ease of use, the excellent graphics. But the best thing about this phone is the camera. None better, wish I would have chosen this phone long before now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far its been fast photo's are fantastic
on July 13, 2023
Posted by: Kayjay
from Chicago
I've been playing around with the camera and took some great clear photos the night vision photos are great the detail it captures ive never anything that takes great photos better than an actual camera
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US