Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
3
Flagship Phone
on August 21, 2023
Posted by: Pyxie83
[This review was collected as part of a promotion.] We had this phone for a few days. It is supposed to be water resistant, but it isn't. We used a wet-install screen protector and it ended up causing water damage to the phone. (No, this wasn't user error, and the minimum amount of solution was used.) The phone worked fine, but it just wasn't as powerful as I had hoped. The battery barely lasted till evening with moderate use, and the call quality was mediocre. The camera was AMAZING, tho!
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Hi Pyxie83,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 is water resistant in up to 1.5 meters of freshwater for up to 30 minutes. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 is water resistant in up to 1.5 meters of freshwater for up to 30 minutes. Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
Written by a customer while visiting Samsung US
Customer Rating
5
No breaks no battery loss
on August 21, 2023
Posted by: Ssgoon
[This review was collected as part of a promotion.] I love how long the battery last. And the camera is still one of the best and easiest to use. The quality of your pictures is always top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reasonable
on August 21, 2023
Posted by: MehGyver
[This review was collected as part of a promotion.] Gets hot while using GPS. Otherwise capable phone. Camera reasonable. So far hasn't bricked itself and deleted all my data because of a known issue by google, unlike the pixel 4 I previously had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Fit!
on August 21, 2023
Posted by: Fparks12
[This review was collected as part of a promotion.] This phone is actually my 2nd Samsung phone. Before I had a FE phone so it was a light version of Samsung. I decided I was ready for a full blown Samsung experience, and boy I'm so happy I did! I absolutely long everything from the speed, to the layout, to the camera and all the settings I can customize!! I'm still finding new things to edit on my phone and I have had it for over a year! And it's still running smooth!
My most enjoyed future of the phone is the camera. I'm a busy mom and the moments I get to stop and take a picture are not wasted with messing with the camera and settings. I get perfect, crisp, portrait pictures every time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth, Great
on August 21, 2023
Posted by: hpat123
[This review was collected as part of a promotion.] Great phone, no issues so far, it is very smooth. No battery issues after 6 months of usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and feel secured
on August 21, 2023
Posted by: Wahab1993
[This review was collected as part of a promotion.] Social media, Netflix, working, routine work, connecting with friends and world, news updates, search and research.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good and reliable
on August 21, 2023
Posted by: Love2game
[This review was collected as part of a promotion.] To stream and take good pictures and game and to just get a hold of friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on August 21, 2023
Posted by: christy
[This review was collected as part of a promotion.] Love my new s23. I prefer it to a I phone.
The camera quality is excellent. Long battery life
The camera quality is excellent. Long battery life
Value
5
Written by a customer while visiting Samsung US