Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Camera, gaming
on August 21, 2023
Posted by: Gomgom
[This review was collected as part of a promotion.] I love to take pictures for my family memories and I cannot express enough how i love this camera, the way im able to capture my family and memories makes me beyond happy.
I love to also play lots of games on my phone, and this phone really supports lots of them, especially a 4 V 1 game called Identity V, and the graphics are amazing.
I love to also play lots of games on my phone, and this phone really supports lots of them, especially a 4 V 1 game called Identity V, and the graphics are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Upgrade
on August 21, 2023
Posted by: ScienceMaster
[This review was collected as part of a promotion.] I love the new messaging system as it is similar to that of Apple.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazon Device
on August 21, 2023
Posted by: Magyver
[This review was collected as part of a promotion.] This is the first flagship phone that I have owned from the series.
It has amazing capabilities and continues to impress me.
I am an avid gamer on the phone and this phone has been able to handle any game that I have tried on it this far with no lag or issues.
The base components of the phone work as expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has been absolutely amazing in every aspect.
on August 21, 2023
Posted by: Topher
[This review was collected as part of a promotion.] I use my phone daily for work, Taki g photos and videos of my family the thr things we do. I use this amazing phone for many multitasking uses almost every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall really good phone.
on August 21, 2023
Posted by: MrAndy
[This review was collected as part of a promotion.] The phone has held up for the past months since I've had it. I'm very impressed with the camera quality and overall functionality of the phone. Being able to capture the milky way from a phone is extremely cool and makes me appreciate the phone even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 21, 2023
Posted by: Feargal
[This review was collected as part of a promotion.] Love this phone, would not go back to an apple phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone never will change to any other brand f
on August 21, 2023
Posted by: Ndahlem13
[This review was collected as part of a promotion.] I have never used anything but the newest samsung phones and id never switch idc if im dead broke ill have the new galaxy s i have the s23 rn imma get another one soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, but not as good as the S22 was.
on August 21, 2023
Posted by: Piercebuddy
[This review was collected as part of a promotion.] The battery was smaller than my S22 and also began to degrade significantly faster. I have to use Power Saving to get through an average day. Otherwise, its a incredibly middle line edition to the Galaxy series.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Hello there Piercebuddy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please feel free to reach out Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your hectic day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23's battery life. Please feel free to reach out Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US