Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Average customer rating
4.7
(4,046 Reviews)
Rating breakdown 4,046 reviews
5 Stars
3,133
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Lavender
Customer Rating
5
Good job Samsung
on August 21, 2023
Posted by: Cwb3600
[This review was collected as part of a promotion.] I give this product a thumbs up. I would recommend this to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product helps me be very productive
on August 21, 2023
Posted by: 4kloco
[This review was collected as part of a promotion.] I use this phone for texting, social media, camera shooting, and gaming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The works fast, accurately and takes great picture
on August 21, 2023
Posted by: Wizard
[This review was collected as part of a promotion.] I use my Phone as a computer, I do my taxes and write paper, correspondence, play video games and have contact with friends and family through video chatting, face book, snap shot and can send messages and numbers, address through contact information to other people as a link.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works like a charm
on August 21, 2023
Posted by: CaptStein
[This review was collected as part of a promotion.] I've used Samsung for almost all my phones I've ever had although it's been the A or J series. Upgrading to the S series has been a world of a difference with how responsive and smooth the s23 runs. Couldn't ask for a better phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth interface and great battery life
on August 21, 2023
Posted by: EyeAmLoveLLC
[This review was collected as part of a promotion.] I use it to help my business and talk with clients so they can heal from traumas and PTSD.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome battery life and performance
on August 21, 2023
Posted by: Reijos1
[This review was collected as part of a promotion.] I mainly just use my phone for the basic stuff obviously such as texts etc. But also using YouTube and the occasional game.
For my use this phone has amazing battery life. One Time the phone lasted me a day and a half before I charged it again. With different use that could vary but I'd say I'm pretty satisfied with that.
The performance is great too. I never really stutter on anything and everything is very smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 21, 2023
Posted by: AntiiPhone
[This review was collected as part of a promotion.] I've loved Samsung for the past 15+ years. So much accountability and ease to using. I don't see myself ever switching away from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad battery and phone is frozen sometime
on August 21, 2023
Posted by: Dotarean88
[This review was collected as part of a promotion.] Mainly for daily usage and listening music. What I like about this phone is its awesome camera. However I have been experiencing some problem with camera and random freezing issues from using the phone after several updates from samsung.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 24, 2023
Aloha Dotarean88,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your busy day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23' s battery life. Without being able to ask you any follow up questions about your camera concerns, I suggest reaching out to Samsung Support when you have the available time to conduct some troubleshooting on your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the available time in your busy day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23' s battery life. Without being able to ask you any follow up questions about your camera concerns, I suggest reaching out to Samsung Support when you have the available time to conduct some troubleshooting on your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US